Vendor portal fails to offer unlimited users as confirmed by the support team

I purchased Vendor Portal add-on for TBM 6 (Team version with 3 + 1 additional users) and received the support team's confirmation that it offer unlimited vendor user accounts. However, regardless of account/user types (Admin, PM-based, Sale Manager, Vendor Manager accounts, Vendor account, etc.), only a maximum of 4 accounts/users can log in to TBM (while the vendor role accounts should be unlimited). Could you please help me out with this?

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  • Hi Eugene,

    I confirm that itmes #1 and #3 have been fixed. Thank you so much!

    For #2, the Member permission works properly now. However, I could not set the criteria and member items to "restrict access of non-Admin users to any client fields (except for "Client Name" field, so that our PM users can still create translation project/job/job task", meaning that they cannot get access to:

     

    but can still select fully from the dropdown list:

    Can you show me the detailed steps of creating the "Name" Member as mentioned in previous thread, because I tried some ways but failed to succeed.




    can you give me some more screenshot

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