Hello,

Thank you for reaching out! I understand how frustrating it can be to encounter repeated login issues. Let me guide you through some steps to help resolve this problem:

### Step 1: Clear Browser Cache and Cookies

- Clear your browser's cache and cookies to ensure no outdated or corrupted data is causing the issue.

- Restart your browser after clearing the cache.

### Step 2: Use an Incognito/Private Browsing Window

- Open an incognito or private browsing window in your browser and try logging in again. This bypasses any stored session data.

### Step 3: Sign Out of Trados Live

- If you were previously logged into Trados Live, ensure you sign out properly before closing the browser. This can help avoid session conflicts.

### Step 4: Wait for 5 Minutes

- After signing out, wait for at least 5 minutes before attempting to log in again. This allows the system to reset any active sessions.

### Step 5: Check for Known Issues

- While this error is not a common issue, it could be related to temporary server-side problems. If the issue persists, it might require further investigation.

### Step 6: Gather Additional Information

- If

Support Case Id: CS0056454 has been opened in a separate thread (+) 404 – The resource you are trying to access was not found. - 2. Licensing and Installation - Trados Portfolio - RWS Community.

Thank you,

Ana