404 – The resource you are trying to access was not found.

When I want to log in, I get this message:

There was an error in our system! Retrying in 48 seconds... Please contact support if the problem persists. Details | Logout

When I clicked Details in the error message, the application attempts to access the following endpoint:

eu.cloud.trados.com/.../me

The request returns:

404 – The resource you are trying to access was not found.

This makes me wonder whether my account information is not being retrieved correctly.

I am also experiencing another issue in which the browser application reports that I have reached the maximum number of active projects even after deleting existing projects.

Could these two issues be related to my cloud account configuration or a server-side problem?

Please let me know if you need any additional information, screenshots, or browser console logs.

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