Hello,

It seems like the issue you're experiencing with Trados Studio 2024 crashing when encountering greater-than (>) or less-than (<) symbols might be related to a plugin or a specific configuration in your setup. Here's how you can troubleshoot and resolve this:

### Step 1: Check for Plugin Conflicts

1. If you have any plugins installed (e.g., OpenAI Translator or others), ensure they are updated to their latest versions. You can do this by visiting the RWS AppStore within Trados Studio.

2. If the issue persists, try disabling or removing the plugins temporarily to see if the problem resolves.

### Step 2: Update Trados Studio

1. Ensure that your Trados Studio 2024 is updated to the latest version. Updates often include bug fixes that might address such issues.

2. You can check for updates directly within the application under the "Help" menu.

### Step 3: Adjust Keyboard Shortcuts

1. Go to **File > Options > Keyboard Shortcuts**.

2. Look for any shortcuts that might involve the greater-than (>) or less-than (<) keys and either change or remove them to avoid conflicts.

### Step 4: Test with a

HiEva Repolusk-Stoppel 

Please try a Trados reset following the steps from Workaround 2: - Repairing your installation of Trados Studio - RWS Customer Support, and let me know if works.

Kind regards,

Dear Ana Sabo
Thanks for your reply. Repairing the installation didn't change anything.

Dear Eva Repolusk-Stoppel 

Have you tried the second workaround, which involves performing a Trados reset? If you haven't done so yet, I recommend trying a Trados reset, as this often resolves the issue.

Looking forward to your reply.

Best regards,

Dear Ana Sabo 

The Trados reset did not resolve the issue.

Eva Repolusk-Stoppel We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0054855.

Via remote session we managed to solve the issue by resetting Studio to its's basic settings. The issue was solved by following Workaround 2 from this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395