After upgrading to 2019, I can no longer specify which columns on a bilingual Excel sheet to use as source and target. Also, Studio appears to ignore the tickbox which says the first row is headings. Not sure what I'm doing differently to 2017.
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After upgrading to 2019, I can no longer specify which columns on a bilingual Excel sheet to use as source and target. Also, Studio appears to ignore the tickbox which says the first row is headings. Not sure what I'm doing differently to 2017.
Hello @Nicole Lawson try to execute studio as admin 1 time and try? Just right click the studio icon and choose run as admin.
What exactly makes you believe that such action would help?!?!
Where exactly did you get the idea that running Studio as admin has any special effects?!
I really wonder if users ever stop spreading this totally nonsensical urban legend.
No, "Run as administrator" has no effect.
Does this happen to a specific file or is it a general issue?
If the latter, please try repairing the installation, which usually helps in case of such issues:
Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features > select Studio 2019 > right-click and Repair
for more details please see: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
Also, please make sure that Studio is added as an exception to your firewall, and it is on the white list of your antivirus software - as it can interfere with the program otherwise and can cause unexpected behaviour.
Please let us know if this helped.
Best wishes,
Greta
Greta Magyar - Customer Success Consultant - SDL
Hi Greta,
It's a general issue.
I have followed your suggestion to repair Studio and also made sure it is added as an exception to the firewall, but I still have the issue.
Hello Nicole Lawson
Thank you for letting me know about this.
Please reset Studio as described in this article:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
And if the issue still persists, please try uninstalling and then re-installing the software when you have time for this.
Best wishes,
Greta
Hi Greta,
Thanks for your help but this does not work either!
I don't think this is an installatiton problem or a Studio problem. It sounds more like an inssue linked to the settings. Can you confirm the following:
It sounds as though the answer to your problem is simpler to solve and we're going straight for software issues.
Paul Filkin | RWS
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Please post a screenshot of your file type settings, demonstrating the issue (e.g. that you "can no longer specify which columns on a bilingual Excel sheet to use as source and target").
Hi Paul,
Thanks.
I think you might be right.The Bilingual Excel option is third on the list of Excel types. I have tried to drag and drop and also move with the up/down buttons on the keyboard but neither changes its position.
I set up 2019 using the default project template, perhaps this is the problem?