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Analyze File Report does not read context matches that appear in the Xliff

Hello,

I have an Xliff from a client that is full of context matches. 

When I check the Analyze File Report it states that there are 0 context matches.

The client however is able to see the context matches in their report - note that they sent me a package, I only opened this and checked the report straight away. 

Can you help figure out why this is happening? 

I have checked in both Studio 2015 and 2019 and I get the same result.

Thank you in advance!

Katie

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