Not able to export TM to tmx

Question

Hello, Studio 2019 is not allowing me to export a TM to tmx. I get the error message below. How to solve this? Thanks.

Oana Nagy · Answer

Hello @ Sandra R. 
 The error message might indicate the TM has become corrupt- 
 Please try repairing the TM- you can use the following free app 
 https://appstore.sdl.com/language/app/sdltm-repair/298/

Alison Field · Answer

Hi Sandra R. 
 First of all, try a Windows Repair of Studio and MultiTerm components, as here:

Close all SDL applications. 
 Open the Control Panel :
 
 Windows Vista/7 : Start > Control Panel > Programs > Programs and Features . 
 Windows 8 : Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program . 
 Windows 10 : Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features 
 - or type 'Control Panel' in the search line on your bottom Windows toolbar.

Click/highlight the relevant SDL product from the list (e.g. SDL Trados Studio 2019 etc) and click ' Repair' either on the top toolbar or on the right-click dropdown menu . 
 Restart Studio/MultiTerm.

If that doesn't help, try reinstalling both products. 
 
 If that doesn't work, then you have the right to contact Installation Help free of charge, here: 
 installation and licensing help 
 Select 'Installation' from the 'Case type' dropdown menu. 
 Someone will help in the next day or two if you give your correct email address. 
 All the best, 
 Ali :)

Robert Cornea · Answer

Hi Sandra, 
 Thanks for the support I discovered the issue. There are 2 buttons to upgrade the TM's one on the ribbon and one in the context menu of the TM itself ( right click on the TM). Now for some reason the one from the ribbon gives the error that you provided and the other one works. I raised an issue internally and it will be fixed in the future releases. For CU 3 as a workaround I recommend to use the one from the context menu to export the TM. 
 Best regards, 
 Cornea Robert

Trados Studio > 1. Trados Studio

Not able to export TM to tmx

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