You are currently working on UAT 

  • State Suggested Answer
  • Replies 7 replies
  • Answers 1 answer
  • Subscribers 429 subscribers
  • Views 3171 views
  • Users 0 members are here
Options
Related

Update file mid project in Studio 2019

Natalie Poulson

I am trying to do a mid project amend using the new update file feature in Trados Studio 2019 to a file that is currently out with 16 translators. When I try and update the file in the original language option I get an error that tells me that I do not have permission to check out one or more of the selected files in their current phase. And although I have administrator privileges, I am unable to assign myself to phases on the original language.

When I try and update the file from within one of the language windows that we are translating to, it goes through the process but I get an error message that says that the bilingual reference file could not be located for all languages.

Any ideas as to how I resolve these errors?
Or am I misunderstanding how I complete this process?

Thanks in advance!
Rate translation
×
Suggest better translation
×
Moderator UI
×
  • Get AI Suggestion
Parents
  • 0
    Hi ,

    Could you please clarify a few things in order for us to look into the issue for you?

    When you say that it is out with 16 translators, does it mean that the files are currently checked out to them?

    What I would suggest is to try the following:
    - first please make sure that all files are checked back in,
    - then download the latest versions of all files,
    - after it click on the source file and perform the update,
    - and finally check all modified files back in.

    The error message you received ("The bilingual reference file could not be located for all languages") means that the target sdlxliff files are not available on your computer, they are not downloaded. However, they are needed to perform tasks on them.
    You can check it in the 'Local state' column in the Files view, where the files are listed for the given languages.

    Please let me know if it solved the issue.

    Best wishes,
    Greta

    Greta Magyar - Customer Success Representative - SDL
Reply
  • 0
    Hi ,

    Could you please clarify a few things in order for us to look into the issue for you?

    When you say that it is out with 16 translators, does it mean that the files are currently checked out to them?

    What I would suggest is to try the following:
    - first please make sure that all files are checked back in,
    - then download the latest versions of all files,
    - after it click on the source file and perform the update,
    - and finally check all modified files back in.

    The error message you received ("The bilingual reference file could not be located for all languages") means that the target sdlxliff files are not available on your computer, they are not downloaded. However, they are needed to perform tasks on them.
    You can check it in the 'Local state' column in the Files view, where the files are listed for the given languages.

    Please let me know if it solved the issue.

    Best wishes,
    Greta

    Greta Magyar - Customer Success Representative - SDL
Children