ALT+ DEL (clear target segment) grayed out in Trados Studio 2015 SR2

Question

Since updating to 2015 SR2 I can no longer clear target segments. ALT+DEL does not work and the option in the ribbon and under the right mouse button are grayed out. The segment status of the segments I wish to clear is "untranslated". Has anyone else experienced this and/or does anyone have a solution to this problem?

Walter Blaser · Answer

Robert 
 
If the status of your segment is "untranslated", it should already be empty and there is nothing to clear. 
As soon as a target segment contains any text, the status changes to "Draft". 
 
Walter

Paul Filkin · Answer

Can you confirm that you have actually selected a segment? 
 
Regards 
 
Paul

Paul Filkin · Answer

Hi Robert, 
 
I have absolutely no clue why this happens. Could we do a skype session maybe... sometime on Monday? Perhaps if I can see your screen something might come to mind. 
 
Regards 
 
Paul

Alison Field · Answer

Hi Robert Ensor 
 This isn't now and never has been a problem for me... I only have to click into the target segment then right-click on it and I can select 'Clear Target Segment' from the dropdown menu: 
 
 Also, I can clear the target segment using the Alt+Del shortcut. 
 I can also perform this action on any number of consecutive segments by dragging the cursor to highlight them then using Alt+Del or right-click>select Clear Target Segment. 
 If it has never worked for you then there must be something about your setup that is preventing it. 
 All the best, 
 Alison

Alison Field · Answer

Hi Robert Ensor 
 You say you're using Studio 2019. I'm 99% sure it is no longer Java-based. 
 What source file format is this happening with? (Word/XML/InDesign/etc.) 
 Do you perform a Windows Repair on both Studio and MultiTerm now and then? This often helps iron out issues, especially after Windows Updates. 
 Also, do you always allow both programs to install the latest updates? 
 Did you let Paul take a look at this with you via Skype? I'm sure he would be able to troubleshoot this for you... 
 All the best, 
 Ali

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ALT+ DEL (clear target segment) grayed out in Trados Studio 2015 SR2

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