Laura Bigi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0054667.

Laura Bigi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0054667.

Thank you so much!!! If this can help, I also started receiving error messages like the attached ones.

Laura Bigi 

This errors are most probably caused by saving the files in the cloud, while the content there is permanently updated. If you use OneDrive, go to the corresponding folder, right click it and select "Always keep on this PC". This will cause the files being stored locally too. This might help.