Josée Boily 

I think it can be common that users think the word count in the report is less or more than they thought based on what their client advised, but I'm not sure I have heard of users translating a different amount to what was in the report.  Can you explain a bit more how you know this?  What kind of report did you run?  Is the report in the same project as the original file prepared for translation?  Were there segments excluded from the count that you may have translated anyway?  Were there more files in the project and you're comparing the analysis of one file while translating more that have been opened as one?

Too much guessing really and I think we need more context to provide a sensible response here.

Josée Boily 

I think it can be common that users think the word count in the report is less or more than they thought based on what their client advised, but I'm not sure I have heard of users translating a different amount to what was in the report.  Can you explain a bit more how you know this?  What kind of report did you run?  Is the report in the same project as the original file prepared for translation?  Were there segments excluded from the count that you may have translated anyway?  Were there more files in the project and you're comparing the analysis of one file while translating more that have been opened as one?

Too much guessing really and I think we need more context to provide a sensible response here.