Error "El índice estaba fuera del intervalo. Debe ser un valor no negativo e inferior al tamaño de la colección. Nombre del parámetro: index"

Virginia Alvarez Rodriguez over 1 year ago

Hola. Al intentar abrir Trados Studio 2022 Freelance me aparece este mensaje y no me deja abrir el programa. ¿Alguien sabe por qué o cómo resolverlo?

He intentado seguir otra pregunta en Community, pero no me deja hacer lo que allí recomiendan, he desinstalado y vuelto a instalar el programa...

Gracias

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Error "El índice estaba fuera del intervalo. Debe ser un valor no negativo e inferior al tamaño de la colección. Nombre del parámetro: index" Hola. Al intentar abrir Trados Studio 2022 Freelance me aparece este mensaje y no me deja abrir el programa. ¿Alguien sabe por qué o cómo resolverlo? He intentado seguir otra pregunta en Community, pero no me deja hacer lo que allí recomiendan, he desinstalado y vuelto a instalar el programa... Gracias
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0 Jesús Prieto over 1 year ago

Virginia Alvarez Rodriguez

What is the full version of the Trados Studio EXE you tried to install? It should be Trados Studio 2022 SR2, 17.2.9.18688, and available here: https://gateway.sdl.com/CommunityKnowledge?articleName=000012378

Could you please insert the link of the Community post you tried and didn’t work?

Could you please post the full stack of the error message?
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0 Jesús Prieto over 1 year ago

Virginia Alvarez Rodriguez

What is the full version of the Trados Studio EXE you tried to install? It should be Trados Studio 2022 SR2, 17.2.9.18688, and available here: https://gateway.sdl.com/CommunityKnowledge?articleName=000012378

Could you please insert the link of the Community post you tried and didn’t work?

Could you please post the full stack of the error message?
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0 Virginia Alvarez Rodriguez over 1 year ago in reply to Jesús Prieto

Jesús:

Yes, that is the Trados Studio that I tried to install and the instalation went well, however the error is still there, and I am unable to open Trados at all.

The links to the Community post is this: Error "El índice estaba fuera del intervalo. Debe ser un valor no negativo e inferior al tamaño de la colección. Nombre del parámetro: index" - 2. Trados Studio - Trados Studio - RWS Community

I cannot open Trados Studio 2022. Got the message: "Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index". - 2. Trados Studio - Trados Studio - RWS Community

The error message is this:

<SDLErrorDetails time="19/02/2024 10:40:07">

<ErrorMessage>El índice estaba fuera del intervalo. Debe ser un valor no negativo e inferior al tamaño de la colección. Nombre del parámetro: index</ErrorMessage>

<Exception>

<Type>SimpleInjector.ActivationException, SimpleInjector, Version=5.0.0.0, Culture=neutral, PublicKeyToken=984cb50dea722e99</Type>

<HelpLink/>

<Source>SimpleInjector</Source>

<HResult>-2146233088</HResult>

<StackTrace>

<![CDATA[ en SimpleInjector.InstanceProducer.GetInstance() en SimpleInjector.Internals.ContainerControlledCollection`1.GetInstance(InstanceProducer producer) en SimpleInjector.Internals.ContainerControlledCollection`1.CopyTo(TService[] array, Int32 arrayIndex) en System.Collections.Generic.List`1..ctor(IEnumerable`1 collection) en System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source) en Sdl.Platform.UI.Wizard.Framework.WizardBuilder.BuildWizardPages[TSharedData](TSharedData sharedData, IWizardWindowViewModel wizardWindowVm) en Sdl.Platform.UI.Wizard.Framework.WizardBuilder.Build[TSharedData](TSharedData sharedData) en Sdl.Platform.UI.Wizard.Framework.WizardBuilder.Build[TSharedData,TBackendService](TSharedData sharedData) en Sdl.TranslationStudio.Common.SetupWizard.SetupWizardLauncher.Execute() en Sdl.Desktop.Platform.Implementation.Studio.ExecuteStartupExtensions(ISplashScreen splashScreen, IEnumerable`1 startUpActions) en Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IPluginLoaderService pluginLoaderService, ICommandLineParsingService commandLineParsingService, IUserSettingsService userSettingsService, IEnumerable`1 startUpActions, ILicensingService licensingService) en Sdl.TranslationStudio.Application.Launcher.RunApplication() ]]>

</StackTrace>

<InnerException>

<Type>System.ArgumentOutOfRangeException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

<ParamName>index</ParamName>

<HelpLink/>

<Source>mscorlib</Source>

<HResult>-2146233086</HResult>

<StackTrace>

<![CDATA[ en System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource) en System.Collections.Generic.List`1.get_Item(Int32 index) en Sdl.TranslationStudio.Common.SetupWizard.UserProfileWizardPageViewModel..ctor(IUserSettingsService userSettingsService, IMessageService messageService, IOpenFileDialog openFileDialog, IUserProfileFactory userProfileFactory) en lambda_method(Closure ) en SimpleInjector.InstanceProducer.BuildAndReplaceInstanceCreatorAndCreateFirstInstance() en SimpleInjector.InstanceProducer.GetInstance() ]]>

</StackTrace>

</InnerException>

</Exception>

<Environment>

<ProductName>Trados Studio</ProductName>

<ProductVersion>Studio17</ProductVersion>

<EntryAssemblyFileVersion>17.2.9.18688</EntryAssemblyFileVersion>

<OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>

<ServicePack>NULL</ServicePack>

<OperatingSystemLanguage>3082</OperatingSystemLanguage>

<CodePage>1252</CodePage>

<LoggedOnUser>DESKTOP-CV25L7K\Virginia</LoggedOnUser>

<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>

<ComputerName>DESKTOP-CV25L7K</ComputerName>

<ConnectedToNetwork>True</ConnectedToNetwork>

<PhysicalMemory>2096692 MB</PhysicalMemory>

</Environment>

</SDLErrorDetails>
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0 Jesús Prieto over 1 year ago in reply to Virginia Alvarez Rodriguez

Thanks!

Paul may have some clues…
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0 Paul over 1 year ago in reply to Virginia Alvarez Rodriguez

Virginia Alvarez Rodriguez

The error seems likely related to user profile setup or configuration, so I suggest you try a reset. To do this just close Trados Studio and then rename this folder:

c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio17\

to c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio17_old\

If you can't find this folder then you need to unhide your hidden files/folders:

www.howtogeek.com/.../

Then restart Trados Studio and see if that helped.

Paul Filkin | RWS Group

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0 Virginia Alvarez Rodriguez over 1 year ago in reply to Paul

Paul:

Thank you for your response. I had already tried that, but did not work. However I had three folders related to Studio17, and I only changed the name of one of them. Now I did this on the three of them, and it worked, I can finally open Trados. I do not know if having these three folders is normal, though.

Thanks again.
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0 Paul over 1 year ago in reply to Virginia Alvarez Rodriguez

Virginia Alvarez Rodriguez

Perhaps share the paths and the complete folder names of all three and then we can comment.

Glad it's all working though!

Paul Filkin | RWS Group

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Trados Studio > 2. Trados Studio

Error "El índice estaba fuera del intervalo. Debe ser un valor no negativo e inferior al tamaño de la colección. Nombre del parámetro: index"