Trados Studio 2022 Studio shuts down every time I try to confirm a segment (so never worked properly since first installation, even once).
Error message: メソッドが見つかりません"Sdl.Core Glolbalization.Language[]Sdl.Core Globalization.Language.GetAllLanguages()"
Re-installed, but still same.
OS: Windows 11
Trados Studio 2021 is working OK on the same PC, though.
敦子 山崎
Thank you for the error message.
Usually when users say Studio is shutting down I would say try the steps as outlined in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001414
But a short while ago there where changes that impacted both Studio and the RWS AppStore which were related to: Globalization.Language.GetAllLanguages
Both teams released updates and fixes, so I am surprised to see this pop up for you.
Can you please save the complete error code and attach it to this post?
Can you also please confirm if you have any plugins installed and what exact version of Studio you are using.
Once I get this detail I will know best how to help you further
Thank you
Lyds
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you for your reply.
There is no error corde, just shuts down. This occurs every time I try to confirm, so I have never been able to use the product properly.
Plug in: DeepL Translation Provider and RWS- QA tools for Trados.
Ver. Trados Studio 2022 SR2 17.2.8.18668
敦子 山崎
You might find some logs here: C:\Users\[username]\AppData\Roaming\Trados\Trados Studio\Studio17\logs
But as there are many and they can be large I would:
You can also try: remove those plugins and try again with Studio.
I am keen to see if Studio (default) still crashes and if so I will get support to help.
If the removing of the plugins seemed to help then it's a plugin issue and we will need to find the right support channels for you.
Looking forward to your results so we can get you progressing
Lyds
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
敦子 山崎
You might find some logs here: C:\Users\[username]\AppData\Roaming\Trados\Trados Studio\Studio17\logs
But as there are many and they can be large I would:
You can also try: remove those plugins and try again with Studio.
I am keen to see if Studio (default) still crashes and if so I will get support to help.
If the removing of the plugins seemed to help then it's a plugin issue and we will need to find the right support channels for you.
Looking forward to your results so we can get you progressing
Lyds
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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