敦子 山崎 

Thank you for the error message.
Usually when users say Studio is shutting down I would say try the steps as outlined in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001414

But a short while ago there where changes that impacted both Studio and the RWS AppStore which were related to: Globalization.Language.GetAllLanguages
Both teams released updates and fixes, so I am surprised to see this pop up for you.

Can you please save the complete error code and attach it to this post?
Can you also please confirm if you have any plugins installed and what exact version of Studio you are using.

Once I get this detail I will know best how to help you further

Thank you

Lyds

Thank you for your reply.

There is no error corde, just shuts down. This occurs every time I try to confirm, so I have never been able to use the product properly.

Plug in: DeepL Translation Provider and RWS- QA tools for Trados. 

Ver. Trados Studio  2022 SR2  17.2.8.18668

敦子 山崎 

You might find some logs here: C:\Users\[username]\AppData\Roaming\Trados\Trados Studio\Studio17\logs

But as there are many and they can be large I would:

• Close Studio
• Rename logs folder to something else like: logs_old
• Restart Studio to reproduce the problem
• Then send me the log

You can also try: remove those plugins and try again with Studio.
I am keen to see if Studio (default) still crashes and if so I will get support to help.

If the removing of the plugins seemed to help then it's a plugin issue and we will need to find the right support channels for you.

Looking forward to your results so we can get you progressing


Lyds