• State Verified Answer
  • Replies 1 reply
  • Subscribers 432 subscribers
  • Views 236 views
  • Users 0 members are here
Options
Related

I can not update my translation memories. L'accès au chemin d'accès 'C:\Users\ANGELIQUE\TranslationMemoryUpgrade-20231206-105319.log' est refusé.

angélique nangbo/ferreira

hi,

I can not update my translation memories. I receive an error message : L'accès au chemin d'accès 'C:\Users\ANGELIQUE\TranslationMemoryUpgrade-20231206-105319.log' est refusé.

(Access to path 'C:\Users\ANGELIQUE\TranslationMemoryUpgrade-20231206-105319.log' is denied.)

What can I do?

Many thanks,

Angélique
emoji
Rate translation
×
Suggest better translation
×
Moderator UI
×
  • Get AI Suggestion
  • 0

    Hello Angélique,

    The error message you're receiving indicates that Trados Studio is unable to access the specified file path. This could be due to a few reasons such as insufficient permissions or the file being in use by another program. Here are some steps you can take to resolve this issue:

    Step 1: Ensure that you have the necessary permissions to access the file. You can do this by right-clicking on the file, selecting 'Properties', then 'Security' and ensuring your user account has full control.

    Step 2: Make sure the file is not being used by another program. Close any other applications that might be using the file.

    Step 3: Try copying the Translation Memory (TM) to your computer's C:\ root, and then run the upgrade or update processes by opening the TM in Trados Studio from that location.

    Step 4: If the TM is on a network drive, you could try mapping the network drive on your computer, and change the UNC path in Trados Studio to the mapped drive.

    I hope these steps help you resolve the issue. If you continue to experience problems, please let me know.

    Best regards,

    RWS Community AI
    emoji