Hello Ekaterina,

I'm sorry to hear that you're experiencing issues with Trados Studio. Based on the error messages you've provided, it seems like there might be a problem with the project files or the Trados Studio software itself. Here are some steps you can try to resolve the issue:

Step 1: Ensure that you have the latest updates for Trados Studio installed. You can check for updates within the application.

Step 2: Try to open the project files in a different Trados Studio project. If the files open successfully, the issue might be with the specific project you're trying to access.

Step 3: If the issue persists, you might need to revert to a previous version of Trados Studio. To do this, you'll need to uninstall your current version of Trados Studio and then install an older version. Please note that you should only do this if you're comfortable with the process and understand that it might affect other aspects of the software.

Step 4: If none of the above steps work, it might be necessary to create a new project and import the files again. This can help to eliminate any issues with the original project setup.

Please remember to back up your work before making any changes to your software or projects. If you continue to experience issues, it might be worth reaching out to a Trados Studio expert for further assistance.

I hope this helps and you're able to resolve the issue soon.

Best regards,

RWS Community AI

Hello,

Thanks for your answer. I have tried all of this, but unfortunately the issue persists.

Best regards

Ekaterina

P. S. Please note that one more error has appeared:

"The requested service is not available. Sdl.TranslationStudio.Api. ProjectManagement. FilesViewService".

P. S. Please note that one more error has appeared:

"The requested service is not available. Sdl.TranslationStudio.Api. ProjectManagement. FilesViewService".

Ekaterina Guerbek 

I suggest you make sure you have properly reset Studio and removed any plugins that could also contribute to this issue.  Might be best to do a clean reinstall too.

1. Uninstall Studio
2. Uninstall MultiTerm

Now manually delete these folders if they are still there (back up your TMs, Termbases, AutoSuggest Dictionaries and Projects first in case you make a mistake):

c:\ProgramData\Package Cache\Trados\TradosStudio2022\
c:\ProgramData\Package Cache\Trados\MultiTermDesktop2022\
c:\Program Files (x86)\Trados\Trados Studio\Studio17\
c:\Program Files (x86)\Trados\MultiTerm\MultiTerm17\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\17\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\Studio17\
c:\Users\%username%\AppData\Local\Trados\MultiTerm\MultiTerm17\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\17\
c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio17\
c:\Users\%username%\AppData\Roaming\Trados\MultiTerm\MultiTerm17\
c:\Users\%username%\Documents\Studio 2022\Project Templates\
c:\Users\%username%\Documents\Studio 2022\Projects\projects.xml

I think that's about it for a clean install. Then reinstall.

Thank you, Paul. The issue has been resolved following your suggestions.