Isabel Peralta 

Any reinstallation will most probably have no impact on whatever happens with your TMs.

You need to systematically eliminate the possible errors.

Where do you add your TMs? Via File -> Options -> All language pairs? Within projects via templates? Do you use project templates from previous versions?

Some possible steps to do:

• Remove your default project template by choosing a different one to be default
• Import a project template with the same name from here C:\Program Files (x86)\Trados\Trados Studio\Studio17\ProjectTemplates
• Set this one to default
• Now try to use "Translate single document" and add one of the TMs in question
• If that does not help, in editor go to View menu and "Reset window layout"
• Reset your user profile via File -> Setup -> Manage user profiles
• Load a fresh user profile from C:\Program Files (x86)\Trados\Trados Studio\Studio17\UserProfiles
• Reset Studio according to gateway.sdl.com/.../communityknowledge

Thanks ,Jerzy, you gave me a very good explanation and set of instructions. I truly appreciate that.

But I am afraid I must politely disagree here. Indeed the update had an impact. I'm no expert but it was a cause-effect thing. I had TMs running from version to version, with no issues, since the 2019 version, and these problems have appeared right after the latest update. Something has gone wrong.It was complicated to download the exe file, my connection was wavering at the time... maybe something happened. I don't know.

Replying to your questions: I add the TMs when I open new projects. Some of them are based on old ones, some on different templates, some I open from scratch. No difference, just different sets of errors. I tried with the default template just in case. Same with TMs. While trying to figure out what was going on, I used ones, new ones, added a new one I just created from scratch... Same results.

Latest Error messages informs me that the TMs can't be used in the language combination of the project. Language combinations for the project and the TM are identical...

I tried some of the solutions you mentioned, just in case:

My  C:\Program Files (x86)\Trados\Trados Studio\Studio17\ProjectTemplates appears empty. Nothing to be imported or loaded from there, I am afraid. This prevents me to go any further to follow your suggestions, I am afraid.

Regarding File -> Setup -> Manage user profiles, I haven't been able to find that. 

I think if could just go back to my previous version, or uninstall and reinstall the current update, things may be back to normal. But I can't try because I just don't know how to do that, unstalling just the update.

Otherwise I may uninstall the full Trados program in full and try to reinstall. I don't see much choice. 

Again, thanks,

Isabel Peralta 

I'm sorry to hear your product is causing problems. You might be right and reinstall could help. As it does no harm, I simply would take the installation file, right click on it and select "Run as administrator". No necessity to uninstall, just install on top of your current installation.

If this does not help, I'm afraid we'll need to call RWS to this topic.

As I got the advice from a different thread for people who had problems with this install before asking here and deleted the install files, which was supposed to help, I can't follow your advice either. So it is time to contact RWS, I am afraid.

But I really thank you for trying.

Isabel Peralta 

Simply download the installer again, where's the problem? Otherwise I hope Loredana Stoia or Paul  will be able to help.

Isabel Peralta 

Simply download the installer again, where's the problem? Otherwise I hope Loredana Stoia or Paul  will be able to help.