Hello Katy Cassel ,

Unfortunately the screen shot is far to small to read- Maybe you can repost a new larger one.

When problems between Termbase and Studio occur- the following solutions resolve most cases easily and qquickly

1) Ensure both Studio and MultiTerm are both upto date and on the latest stand.

2) Resetting Windows layout-

Now close Studio- reboot your machine and restart Studio.

Hello Katy Cassel ,

Unfortunately the screen shot is far to small to read- Maybe you can repost a new larger one.

When problems between Termbase and Studio occur- the following solutions resolve most cases easily and qquickly

1) Ensure both Studio and MultiTerm are both upto date and on the latest stand.

2) Resetting Windows layout-

Now close Studio- reboot your machine and restart Studio.

Hi Steven,

Thanks for your reply, I couldn't resize the printscreen on here... Posting what seems to be a larger version on my end, but I will just type it out as well:

"Cette base terminologique a été créée avec une version antérieure de MultiTerme et doit être mise à jour. Cette action peut prendre plusieurs minutes.

Continuer l'ouverture des bases terminologiques ?"

I have reset the layout in Studio but not sure that will change anything, the term recognition window was already there, just showing no results... Will keep working with it and see what happens!

What do you mean by "on the latest stand"? As far as I know both programs are up to date... I'm using 2019 versions.

Thanks!

Hello Katy Cassel 

It happens quite often that a user may update their Studio version- but forget to do this with MultiTerm

So its always worth checking first- 

If everything is up to date- then please follow the solution explained in this article-

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0028348

(although this references 2017- it will be the same procedure for 2019.