SDL Studio 2019 error message while starting

Question

Hi everyone, 
 I have been using Trados Studio for a number of years and the current version in Use is SDL Trados Studio 2019. 
 Today, whilt attempting to start the studio I got the following error message:

Thereafter nothing happens. 
 Can someone please help in overcoming this problem please? 
 Thanks for your support in advance 
 Best regards 
 Shyam Gupta

Paul Filkin · Accepted Answer

Shyam Gupta 
 You have two options. Try pressing the Win key to activate the Run entry and type "plugin", you should see something like tihis: 
 
 Then run it. 
 If you don't manage to to do that then simply manually remove the BaccS plugin from your computer by removing the plugin from all of these locations, if it&rsquo;s in there: 
 
 c:\Users\[ USERNAME ]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages\ 
 c:\Users\[ USERNAME ]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Unpacked\ 
 
 c:\Users\[ USERNAME ]\AppData\Local\SDL\SDL Trados Studio\15\Plugins\Packages\ 
 c:\Users\[ USERNAME ]\AppData\Local\SDL\SDL Trados Studio\15\Plugins\Unpacked\ 
 
 c:\ProgramData\SDL\SDL Trados Studio\15\Plugins\Packages\ 
 c:\ProgramData\SDL\SDL Trados Studio\15\Plugins\Unpacked\

Oana Nagy · Answer

Hello Shyam Gupta , 
 The error is coming from the BaccS plugin which is an older unsupported version. 
 You can remove this plugin from your machine by starting the SDL Plugin Manager and then selecting the plugin and then uninstall. 
 It would be worth noting at this stage that we are currently updating BaacS to the SDL Trados Business manager. 
 As a freelancer- you might be interested in 'SDL Trados Business manager Lite

Oana Nagy · Answer

Hello Shyam Gupta , 
 I see Paul has already responded - but i wanted to let you know i wasn't ignoring you- but sim,ply missed your reply. 
 When you reply to someone - please start typing their name with '@' as in the example below. 
 This ensures the person is notified per email.

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SDL Studio 2019 error message while starting

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