You are currently working on UAT
Hi all
each time Studio 2019 is started the product activation screen (license server) prompts the user to click on OK, the licence server is already correctly set. Are there any server settings to avoid this screen?
Regards,
Bruno Ciola
(Update: when using trial licences and regular server licences this screen appear upon start; when using server licences only the screen doesn't appear any more.)
Hello Bruno Ciola ,
It would be good if you could post screen shots of the actual event as something is not quite right.
Is the affected machine- using a docking station by any chance?
Is the machine being properly shut down, before restarting?
Oana Nagy | QA Engineer | RWS Group
Hi Steven
the machine is normally shut-down.
We are using Studio 2019 SR 1.15.1.2.48878.
Thanks,
Bruno
Hi Bruno Ciola ,
I think you should log a free licensing and support ticket via your account for this.
I would suggest that there sis something nnot quite right between that particular PC and the License server.
Oana Nagy | QA Engineer | RWS Group
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