Hi Małgorzata Gardocka

This is interesting!

Take a look at the following thread:

Two functions not working in Studio 2017 after the install of CU 16

Both Peter Bolin and Joel Earnest are experiencing this occurrence too, since installing the latest cumulative update of Studio 2017.

What I can do, though, is ask Paul Filkin and Daniel Brockmann to look into this as it is obviously happening since the launch of Studio 2017 CU16. I did not experience this myself as I don't have a 2017 license any more.

So, basically this issues that the toggle function is not working on whitespaces or on tag displays.

I hope that a solution can be found soon...

All the best,

Ali

Hi Małgorzata Gardocka

This is interesting!

Take a look at the following thread:

Two functions not working in Studio 2017 after the install of CU 16

Both Peter Bolin and Joel Earnest are experiencing this occurrence too, since installing the latest cumulative update of Studio 2017.

What I can do, though, is ask Paul Filkin and Daniel Brockmann to look into this as it is obviously happening since the launch of Studio 2017 CU16. I did not experience this myself as I don't have a 2017 license any more.

So, basically this issues that the toggle function is not working on whitespaces or on tag displays.

I hope that a solution can be found soon...

All the best,

Ali

Hi Alison,

Thank you so much for trying to solve this problem and answering me.

I would be very grateful, if you asked Paul and Daniel about this issue.

If you or Paul or Daniel or somebody else finds a solution, could you please post it in this thread?

Kind regards,

Malgorzata

Hi Małgorzata Gardocka 

Yes, if we discover a solution we will certainly post it in this and in the other thread.

All the best,

Ali

Hi Alison,

Has a solution to my problem been found? I've reported the issue 14 days ago and must say that I'm dissapointed that SDL has apparently ignored this problem.

Kind regards

Małgorzata

Małgorzata Gardocka

As noted in the thread Ali pointed you to it has been reported to support already and they have acknowledged it's a bug.  I just checked on this and the refresh problem that causes this has been fixed already.  I don't have a release date for this yet but I expect it to be in the next update.

Thank you. I hope the issue will soon be fixed.

Hi Małgorzata Gardocka

I'm sorry you though that SDL was ignoring your problem. I've been soooo busy working that I haven't been keeping close watch on the threads I've been involved in (I don't work for SDL, I'm a freelancer) or I'd have suggested you follow the other thread as it was progressing. There have been new posts added over the past days. Take a look.

As Paul said, a solution is intended to be included in the next update. Thus, it won't be too long to wait.

All the best,

Ali