Good Morning,
The first few times, I received a message like "you have to have admin rights in order to install, but one of the technicians I dealt with told me to click on the right mouse and the security tab and check all the options. I've tried so many things, I can't remember all of it. Now, as you can see on the screen, the two TermExcelerator and Plugin Installer icons are under the Plugin Installer directory. If I double-click on the icon, I choose Run as administrator, I receive the message "Do you want to allow this app from and unknown source to install...on your computer?" I say yes. It seems to be settling in, but I have no further instructions. Same thing with TermExcelerator and if I open the Plug-Inn tab neither one appears in the list. Myself and the technicians erased the two icons, removed the firewalls, the virus detector, nothing can be done about it. It's very frustrating as I was told by the Translation agency, you'll see it's very easy. Thanks for your suggestions

Jo

Good Morning,
The first few times, I received a message like "you have to have admin rights in order to install, but one of the technicians I dealt with told me to click on the right mouse and the security tab and check all the options. I've tried so many things, I can't remember all of it. Now, as you can see on the screen, the two TermExcelerator and Plugin Installer icons are under the Plugin Installer directory. If I double-click on the icon, I choose Run as administrator, I receive the message "Do you want to allow this app from and unknown source to install...on your computer?" I say yes. It seems to be settling in, but I have no further instructions. Same thing with TermExcelerator and if I open the Plug-Inn tab neither one appears in the list. Myself and the technicians erased the two icons, removed the firewalls, the virus detector, nothing can be done about it. It's very frustrating as I was told by the Translation agency, you'll see it's very easy. Thanks for your suggestions

Jo