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Error updating main TM in Trados Studio 2017

John Narins

Hello! I'm trying to use the batch task to update main memories in Trados 2017. The projects have one general file based TM and, secondarily, MyMemory with a key for the project.

I'm getting the error I'm attaching. I don't even know whether the TMs are being updated!

What does this mean and how can I correct the situation?

Thanks in advance...
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    Hi John Narins (JohnNarins)

     

    Unfortunately something must have gone wrong as we cant see the message

    Could you kindly re-post attaching the error message please -

     

    Oana Nagy | QA Engineer | RWS Group

  • 0 in reply to Oana Nagy

    Did this work?

    Fullscreen sdlerror-2018123-18h24m14s.sdlerror.xml Download 
    <SDLErrorDetails time="1/23/2018 6:24:32 PM">
  <ErrorMessage>TranslationProviderThrewException</ErrorMessage>
  <Exception>
    <Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=14.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source />
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[]]></StackTrace>
    <InnerException>
      <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
      <HelpLink />
      <Source>MyMemory</Source>
      <HResult>-2147467261</HResult>
      <StackTrace><![CDATA[   at MyMemory.TranslationClient.Set(String sourceText, String targetText, String segmentGUID)
   at MyMemory.MyTranslationProviderLanguageDirection.UpdateTranslationUnit(TranslationUnit translationUnit)
   at MyMemory.MyTranslationProviderLanguageDirection.AddOrUpdateTranslationUnitsMasked(TranslationUnit[] translationUnits, Int32[] previousTranslationHashes, ImportSettings settings, Boolean[] mask)
   at Sdl.LanguagePlatform.TranslationMemoryApi.Cascade`1.AddOrUpdateTranslationUnitsMaskedCommand.Execute(T cascadeEntry, ImportSettings importSettings)
   at Sdl.LanguagePlatform.TranslationMemoryApi.Cascade`1.ExecuteUpdateCommand(UpdateCommand`1 updateCommand, ImportSettings importSettings, IEnumerable`1& cascadeMessages)]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>14.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>14.1.6413.8</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>THULEV\-</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>THULEV</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>33415812 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
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