Licensing problem

My installation of Trados Studio 2022 suddenly refuses to launch. It annonces that my license is expired and it then stops not doing anything. But this is not the case, I have purchased a perpetual license, and it is active in my account, under code :xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

The Studio forces me to activate the license, despite it is active in my account, and after entering the code into the Studio, it send me a message that no such license exists, allowing me to activate offline. But I have no "Activation Certificate", which is demanded, but I have no possibility to gain any from my account - no such option.

I am extremely confused and annoyed, as I have an urgent deadline, and I am not able to use my purchased product.

Marian Moravcik

emoji
Parents Reply Children
No Data