Reset of Passolo 2016 License

Question

Hello everybody in RWS Community, would you be so kind of reset my license of Passolo 2016. Thanks beforehand.

Sorin Perta · Answer

Hello Jesus Duran 
 Please try to reset the license from your RWS account as described in this article: gateway.rws.com/csm 
 Thank you, Sorin

Sorin Perta · Answer

Jesus Duran We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0056453.

Trados Portfolio > 2. Licensing and Installation

Reset of Passolo 2016 License