Hello everybody in RWS Community, would you be so kind of reset my license of Passolo 2016. Thanks beforehand.

Hello everybody in RWS Community, would you be so kind of reset my license of Passolo 2016. Thanks beforehand.

Hello Jesus Duran
Please try to reset the license from your RWS account as described in this article: gateway.rws.com/csm
Thank you,
Sorin
It is for passolo not for trados studio
Jesus Duran We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0056453.