I received an email confirming that CS0055128 has now been Closed and saying:

"solved – Fixed by Support/Guidance provided

No visible issue, provided activation steps for online and offline"

In reality, I still have the same problem. I manage the licenses for the school district, and we are trying to use some of them for new employees. When I log into my RWS account, I get the following message:

"The resource you are looking for has been removed, had its name changed, or is temporarily unavailable."

I am not sure what to do next!

I received an email confirming that CS0055128 has now been Closed and saying:

"solved – Fixed by Support/Guidance provided

No visible issue, provided activation steps for online and offline"

In reality, I still have the same problem. I manage the licenses for the school district, and we are trying to use some of them for new employees. When I log into my RWS account, I get the following message:

"The resource you are looking for has been removed, had its name changed, or is temporarily unavailable."

I am not sure what to do next!