Sandra Flor Ferreira dos Santos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0054407.

Sandra Flor Ferreira dos Santos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0054407.

Hello Anna,

Thank you for your help.
I have followed an article from RWS about this issue here:

https://gateway.rws.com/csm?sys_kb_id=8f5db9308376e6d0396947426daad3e7&id=kb_article_view&sysparm_rank=1&sysparm_tsqueryId=81db0df083468fd015c56180deaad3e5

I have renamed the file Studio.lic to Studio_old_lic and when opening Trados Studio 2022 it showed me the message:

• "Evaluation expired (210153)".
• Button Activate
  

After closing Trados Studio, a new message appears:

Trados Studio Trial 

Activate    Purchase License

I'm not sure if I could deactivate my Trados Studio FL Plus by following those steps. I just need to confirm if it was actually deactivated on my laptop only.

Thanks again!

Kind regards,

Sandra