Having issue getting into RWS Support portal to create a case

I am administrator on RWS Portal and i can sign into the RWS account with no issues.

When i try to click "Log in" under the Support Portal it redirects me to service now and then re-directs within one sec back to Login Screen.

It never signs me into Support portal to create a case,

Can anyone help me figure out this issue or maybe create a support case on my behalf so it can be fixed ?

RWS support portal homepage with navigation bar, search bar, and options for Knowledge and Log in for Support.



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[edited by: RWS Community AI at 3:34 PM (GMT 1) on 30 Jun 2026]
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