Problems to access language cloud

Question

Dear all, 
 
 I'm trying to access language cloud in order to activate my new subscription that I've just renewed. 
 However, a message is displayed that login expired. When I try to login again, this message appears again in looping. 
 I reset the password. 
 Has anyone experiencid this problem? What should I do? 
 
 Thank you for your help, 
 Eliana

Elisa Maxim · Answer

Hi Eliana Fernandes 
 There seems to be an issue with your order. Please contact tpresellers [at] rws [dot] com and my colleagues will help you further. 
 Kind regards,

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Problems to access language cloud