Hello, we face out a problem to reset the license of one of our SDL Trados users. The reset process results in an error.
Order: 699897
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[edited by: RWS Community AI at 10:21 AM (GMT 1) on 23 May 2024]

Hello, we face out a problem to reset the license of one of our SDL Trados users. The reset process results in an error.
Order: 699897
Sophie Depondt We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00852371 .
Ana Sabo | RWS Group
___________________
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Sophie Depondt We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00852371 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub