Hello, we face out a problem to reset the license of one of our SDL Trados users. The reset process results in an error.
Order: 699897
Generated Image Alt-Text
[edited by: RWS Community AI at 10:21 AM (GMT 1) on 23 May 2024]

Hello, we face out a problem to reset the license of one of our SDL Trados users. The reset process results in an error.
Order: 699897
Sophie Depondt We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00852371 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub