Ufficio Ammnistrativo 

Hi there,

A method to resolve this issue is given here:

Error message when installing Trados Studio 2022 or MultiTerm 2022 - instructions for installing manually

If the suggestions there do not work or are too complex to implement, please come back and post here again to let us know. Someone from RWS support will be able to take a look at your system remotely to sort this out for you - though there is a waiting time usually.

All the best,

Ali 

Hi Alison,

thank you for your kind reply.

I managed to follow the steps at the link you providedand now Multiterm 2022 SR2 - 17.2.3 is working.

Unfortunately the terminology verification in Trados Studio is still not working - could you please provide assistance?

Thank you in advance

Beatrice

 Ufficio Ammnistrativo 

Hi Beatrice,

Is this specific to just one termbase and/or project/file, or is it happening generally? Has it happened only since you started work this session?

If so did you try restarting Studio?

Have you made sure that both Studio and MultiTerm are the latest versions (open each program individually and on the Help ribbon, click 'Check for Updates'?

It is necessary to have the correct versions of each for each.

Have you tried removing the termbase from the project and re-adding it?

Have you tried running a Windows Repair on both Studio and Multiterm? This will repair software connections by checking for and replacing anything that is missing from the setup, for example if a Windows update has triggered changes in your setup.

Here is how:

1. Close all RWS applications.
2. Open the Control Panel:
   • Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
   • Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
   • Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features.
   • Windows 11 : Go to Installed Apps by typing the name in the search bar
3. Click/highlight the relevant RWS product from the list of installed programs, e.g. Trados Studio 2022, select Uninstall/Change > Repair.
4. Restart Trados Studio/MultiTerm.

There are further options here:

Repairing your installation of Trados Studio (in the case of Studio is misbehaving)

Repairing your installation of MultiTerm Desktop (if the incorrect functionality is with MultiTerm)

I think that is enough questions for the moment! Let me know how you get on!

Also, if you want to learn more about term recognition or any other aspect of working with Trados, can I also suggest you take advantage of the new ideas for training hub that Paul has recently set up, where people can add requests for informal training sessions: 

Paul said:

Design your own training!
You've done the courses and still need to go a little further, or still not clear? 
Tell us what you need in our Community Solutions Hub

All the best!

Ali