My SSD crashed and a new one had to be put in; so my Trados license still shows in use. When I try to deactivate the license or reset it, it gives the error message below:
Any help or suggestions much appreciated.
Thanks, Regards,
Pritha
Pritha Bhatnagar We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00841530 .
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