Hello,
My computer crashed and I could not deactivate my licence before resetting the whole thing. Could you please deactivate it for me. Thanks
Krisztina Janosi
You are currently working on UAT
Hello,
My computer crashed and I could not deactivate my licence before resetting the whole thing. Could you please deactivate it for me. Thanks
Krisztina Janosi
Hello Krisztina Janosi ,
You can self-reset your license via your account/licenses as follows-

Once reset, you will be able to activate Studio once again.
Oana Nagy | QA Engineer | RWS Group
Thanks, I was not sure what that button does, so I didn't dare to push it:)
Hi again,
I tried resetting the license, but the attempt failed due to an error. I tried again, same error. Could you please deactivate it for me. Thanks a lot.
Krisztina Janosi Support Case Id : 00607519. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Oana Nagy | QA Engineer | RWS Group
Krisztina Janosi Support Case Id : 00607520. Support case has been logged for your assistance. Please check your SDL Community email address for updates.