Hello, Eszter,

Thanks for trying this integration and for your question.

For configuration, you did it correctly. Also, you say that you're able get analysis data in TBM from Studio, which means that connection is established and integration works.

So, when you say that you're not able to create quotes/jobs/invoices via Studio, what it means? Just nothing happens? Or you get some error? If you see some error, then where you see it: in Studio or in TBM?

Also, that blue icon ("target" image) on the Studio toolbar signals that connection is established?

Also, which version and UI language of Studio you use?

I just tested, quote creation worked correctly.. still not sure about a way how to determine where is an issue..

Hello, Eszter,

Thanks for trying this integration and for your question.

For configuration, you did it correctly. Also, you say that you're able get analysis data in TBM from Studio, which means that connection is established and integration works.

So, when you say that you're not able to create quotes/jobs/invoices via Studio, what it means? Just nothing happens? Or you get some error? If you see some error, then where you see it: in Studio or in TBM?

Also, that blue icon ("target" image) on the Studio toolbar signals that connection is established?

Also, which version and UI language of Studio you use?

I just tested, quote creation worked correctly.. still not sure about a way how to determine where is an issue..

Hello Eugene,

thanks for your answer. First, here a screenshot with the error I get in Studio:

I get the same message with all options (Create job/invoice/quote).

The "target" image is blue, if you mean the one below "Create a job/project" button. I also tried to click the Connect button, and also get this same error message.

I use Studio 2021 and the UI language is set to English.

Hello, Eszter,

I think I see an issue: URL address and port. If you installed latest update (6.0.1), you can open settings, go to integrations tab, and you will find new field there: URL address, near application key. I think you will see a different port there (not 44345). Can you please try to check this, change settings in the plugin accordingly, and try again? Almost sure this will fix your problem.

Hi Eugene,

thank you for the help, it is working now that I updated the software to the latest version and changed the port.

Kind regards

Great, thank you Eszter!

Since this is a new release, any feedback from your about TBM 6 will be much appreciated

I have the same issue, but TBM and Studio doesn't seem to connect to each other. Here's the error message I get. 

Mathieu Sirois

This thread was resolved already, so if making sure you have the latest versions of the software (TBM and the connector) doesn't help then please create a new thread providing full details of what you have installed.