Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.
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problem with the invoice - Trados Business Manager

Justyna Sendecka

Hi!

I would like to ask if there is any possibility to create an invoice for an order that has already been invoiced. The invoice has been deleted and the job is now uninvoiced. But when he wants to create an invoice, it shows PLN 0, even though a different amount is assigned to the order. I cannot edit the invoice in any way so that the amount of the order is shown. I will be very grateful for your help.

Best regards, 

Natalia Krotosz 
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    Hi Natalia,

    Maybe a bug, but need to understand better. Can you please check job Amount and Invoiced amount values? If it's not visible by default, you can add a new column to the list via the customization feature:

     List views - Customization 

    Also, you can add Invoices (Binging list) field usin Job form customization feature. This table will show invoices create over a job.

    This will allow to understand why amount is zero when you create an invoice from a job.

    Also, when invoice is created, you can see Adjustment factor value in the table. When job is fully invoiced, this column will have zero value. You can edit it manually, change it to 100 for example. In this case you will get full amount of job, but probably it won't be correct, cause it seems that system counts this job as already invoiced.
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