Not able to create a new publication ?

Hi,

I was configuring few XML setting file in the SDL knowledge center 2016 SP1 version.

After making some metadata changes not I am not able to create a publication output inside the SDL.

I am getting an error message like below

Error message in a web application on Google Chrome indicating an invalid XML. The message states 'Trisoft InfoShare Components Settings Status PublicationOutputStatusConfiguration contains invalid XML. The version differs with the expected version 1.0'.

I am not sure where to look into it. Is this particular error linked to any specific file.

 

Regards,

Ram



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[edited by: RWS Community AI at 5:22 PM (GMT 0) on 14 Nov 2024]
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  • The error
    "The object "Trisoft.InfoShare.Components.Settings.Status.PublicationOutputStatusConfiguration" contains invalid XML. The version '' differs with the expected version '1.0'." (<-- this allows others to find the potential fix :-))

    I would advise to compare your xml file stored in the CMS with the ones in \20160815.CD.InfoShare.12.0.3215.1.Trisoft-DITA-OT\Websites\Author\EnterViaUI. The error comes from business code stating that your configuration (empty version) is not what the business code expects to allow proper behavior (version 1.0). So probably you skipped one more Administrator upgrade steps...
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  • The error
    "The object "Trisoft.InfoShare.Components.Settings.Status.PublicationOutputStatusConfiguration" contains invalid XML. The version '' differs with the expected version '1.0'." (<-- this allows others to find the potential fix :-))

    I would advise to compare your xml file stored in the CMS with the ones in \20160815.CD.InfoShare.12.0.3215.1.Trisoft-DITA-OT\Websites\Author\EnterViaUI. The error comes from business code stating that your configuration (empty version) is not what the business code expects to allow proper behavior (version 1.0). So probably you skipped one more Administrator upgrade steps...
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