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  • WS 10.4.5 | CRQ-8945 | The File Type Support (FTS) Server cannot connect to…

    Paul Cenuse
    Paul Cenuse   over 7 years ago
    Symptoms: If you are using an Oracle database and your database password contains special characters such as number signs (#) or underscores (_), the FTS Server cannot connect to it. Resolution: You can fix this issue by upgrading to the latest v...
    • 6 Mar 2018
  • WS 10.4.5 | CRQ-6799, CRQ-6878, CRQ-7076 | WorldServer (FTS) fixes

    Paul Cenuse
    Paul Cenuse   over 7 years ago
    Description: CRQ-6799 -  An issue related to the occurrence of potential deadlocks in the File Type Support Server when certain custom automatic actions export tasks through the SDK has been fixed. CRQ-6878 - An issue related to a stored procedu...
    • 22 Jan 2018
  • WS 10.4.5 | CRQ-5326 | Saving Search Filter and Delete Filter Icon on Project…

    Raul Ravaru (former member)
    Raul Ravaru (former…   over 7 years ago

    Symptoms: 
    Provided that WorldServer is configured via proxy, the buttons for saving a Search filter and for deleting Search criteria are not visible within the Search panel of the Projects page.

    Resolution: 
    You can fix this issue by deploying the update to WorldServer 10.4.5, available on FTP.

    If you cannot deploy it, connect to the Customer Support Web Portal and log a case. You need an account to log a case. If you do not…

    • 3 Nov 2017
  • WS 10.4.4, 10.4.5 | WSXI-6230 | The entire TM is exported when trying to export…

    Paul Cenuse
    Paul Cenuse   over 8 years ago
    When you try to export a set of search results that consists of duplicate entries from a translation memory, the entire translation memory is exported.
    • 8 May 2017
  • WS 10.4.4, 10.4.5 | WSXI-6730 | No matches are found for non-text TM entries…

    Paul Cenuse
    Paul Cenuse   over 8 years ago
    Create an empty TM and, in it, import a TMX file that contains non-textual segments (for example, /////). If you create a project whose assets include those segments and apply the TM, no matches are found for the non-textual segments and they are displayed in WorldServer as not translated or as having no status. However, you can find them in the TM if you search for them.
    • 19 Apr 2017
  • WS 10.4.4, 10.4.5 | WS-9300 | Cannot upload ZIP archives containing files…

    Paul Cenuse
    Paul Cenuse   over 8 years ago
    If you try to upload a ZIP archive that contains files without an extension in WorldServer Explorer, the following message is displayed: "java.lang.StringIndexOutOfBoundsException: String index out of range: -1".
    • 19 Apr 2017
  • WS 10.4.4, 10.4.5 | WSXI-6843 | Clearing old entries from the SQL cache sometimes…

    Paul Cenuse
    Paul Cenuse   over 8 years ago
    In certain situations, if the WorldServer code does not manage to clear old entries from the SQL cache, it can enter an infinite loop. You can fix this issue by deploying the update to WorldServer 10.4.4. or 10.4.5, available on FTP.
    • 19 Apr 2017
  • WS 10.4.4, 10.4.5 | WS-8910 | Offline work is not imported if the assets in…

    Paul Cenuse
    Paul Cenuse   over 8 years ago
    Export a WSXZ translation kit that contains one or more assets with invalid XML characters, and then import the kit back into WorldServer. In WorldServer 10.4.4 and 10.4.5, the kit is not imported and the import page is blank. In WorldServer 11.0 and 11.0.1, the kit is not imported and the following message is displayed: "Failed (Character reference "&#x8" is an invalid XML character)".
    • 19 Apr 2017
  • WS 10.4.4, 10.4.5, 11.1.0, 11.1.1| WS-7653| “Fetch out of Sequence error”…

    Claudia Popa (former member)
    Claudia Popa (former…   over 8 years ago

    Symptoms:  

    If you use an Oracle Database and you receive a “ORA-01002: fetch out of sequence” filtering error, we have a solution for it.

    Resolution:  

    For WorldServer 10.4.4 and 10.4.5, you can fix this issue by deploying the update to WorldServer 10.4.4 or 10.4.5, available on FTP.

    For WorldServer 11.1.0 and 11.1.1, do the following:

    1. Make sure that you have an appropriate version of the File Type Support (FTS…
    • 10 Apr 2017
  • WS 10.4.5 | WSXI-5482 | Some project groups created through the API are d…

    Paul Cenuse
    Paul Cenuse   over 8 years ago
    An issue with duplicate project IDs in the WorldServer Software Development Kit (SDK) has been solved. At the root of this issue is the WSProjectGroup.createProject method, because it creates projects that do not inherit their project group's client and project type. Consequently, some projects in a project group may contain clients and project types, while others may not. This leads to project groups being duplicated…
    • 15 Mar 2017
  • WS 10.4.4, 10.4.5 | WS-8099, WSXI-7424, WSXI-6258 | The File Type Support…

    Paul Cenuse
    Paul Cenuse   over 8 years ago

    Symptoms:

    If you create an asset in Explorer whose name or path has at least 260 characters, include the asset in a project, and then try to open it in Browser Workbench, the following message is displayed: "Error: Execution output. Cannot parse asset data. Details: com.idiominc.ws.filters.FilterParseException: The specified path, file name, or both are too long. [...]".

    Resolution:

    You can fix this issue by…

    • 14 Mar 2017
  • WS 10.4.5 | WS-9371 | Runtime exception after making changes to the mixed…

    Paul Cenuse
    Paul Cenuse   over 8 years ago
    As an administrator, on the Authentication page, select Mixed Authentication and make sure that all the available authentication types are in the column on the left. Save your changes and log out. When another user tries to log in to WorldServer after you have saved the changes, the WorldServer Internal Error page is displayed with "com.idiominc.ws.WSRuntimeException" in the details.
    • 14 Mar 2017
  • WS 10.4.5 | WSXI-6568| Add support for latest versions of DataDrivers

    Claudia Popa (former member)
    Claudia Popa (former…   over 8 years ago

    Symptoms: 

    The latest versions of data drivers fix two issues for Oracle 12c. They are described at the following locations:

    • http://knowledgebase.progress.com/articles/Article/Hang-condition-occurs-retrieving-records-on-Oracle-12-2-0-2-with-the-Connect-for-JDBC-Oracle-driver?q=oracle+12&l=en_US&fs=Search&pn=1
    • http://knowledgebase.progress.com/articles/Article/000053547?q=Operation+cancelled+by+user+request&l…
    • 7 Mar 2017
  • WS 10.4.4, 10.4.5 | WSXI-7158| IDML and MIF Studio File Type filters result…

    Claudia Popa (former member)
    Claudia Popa (former…   over 8 years ago

    WS 10.4.4, 10.4.5 | WSXI-7158| IDML and MIF Studio File Type filters result in bad segmentation, specifically missing placeholders on conditional text in source segments

    Symptoms: 

    The IDML and MIF Studio File Type filters are causing bad segmentation in source segments on conditional text. The segmentation results in a break in placeholders in the source segments. If you open the asset in Browser Workbench and you try…

    • 7 Mar 2017
  • WS 10.4.4, 10.4.5 | WSXI-6570| Cannot add more than 90 locale pairs to a client…

    Claudia Popa (former member)
    Claudia Popa (former…   over 8 years ago

    Symptoms: 

    Go to Management > User Setup > Clients, click an existing client or add a new one, and then click TDs & TMs. Under Translation Memory, select either Create blank default TM and use it for all locales or Choose default TM for all locales, and then select Advanced options. Click set another to add items one by one. Add as many languages as possible. Adding more than 90 languages to TM mappings in a…

    • 7 Mar 2017
  • WS 10.4.5 | WSXI-5863 | No proper message is displayed when a placeholder…

    Claudia Popa (former member)
    Claudia Popa (former…   over 8 years ago

    Symptoms: 

    Translate an IDML file. In BWB, delete a placeholder or change its order. Save the target file and you will see the following error:

    "System.NotImplementedException: The method or operation is not implemented."

    The previous error message did not indicate exactly which segment has problems. It has been replaced with a more specific message which points to the exact segment that causes the error.

    Resolution…

    • 7 Mar 2017
  • WS 10.4.5 | WSXI-5129 | Error in upgrade prevents users from changing passwords…

    Claudia Popa (former member)
    Claudia Popa (former…   over 8 years ago

    Symptoms: 

    When a customer upgrades WS from 10.4.4 or 10.4.5, a new column, 'userauthenticationtype', is created in the 'users' table in the database. The default value is set to '(null)'. This prevents administrators from changing passwords and/or logging in to WS after upgrade.

    Resolution: 

    You can fix this issue by deploying the update to WorldServer 10.4.5, available on FTP.

    If you cannot deploy…

    • 6 Dec 2016
  • WS 10.4.3, 10.4.4 | WS-8790| Incorrect TM entry being applied during leve…

    Claudia Popa (former member)
    Claudia Popa (former…   over 8 years ago

    Symptoms: 

    A TM lookup from BWB shows that the wrong match was applied and that an ICE match is available instead.

    Resolution: 

    You can fix this issue by deploying the update available on FTP to WorldServer 10.4.3 or 10.4.4.

    If you cannot deploy it, contact the SDL Support Team:

    •     Log on to your "My SDL" Account.
    •     Log a support request via Support & Education Support. 

    Notes: 

    • All systems running WorldServer…
    • 26 Nov 2016
  • 10.4.5, 11.0, 11.0.1| WS-8785| Random user assignment to workflow role

    Claudia Popa (former member)
    Claudia Popa (former…   over 8 years ago

    Symptoms: 

    Task steps are assigned as configured per workflow and at some later time the task steps are assigned to random workflow roles in addition to the configured one.

    Explanation: 

    One database change related to a stored procedure was missed for database upgrade script in WS 10.4.5 and task steps were reassigned when a user was added to certain groups. All releases done after WS 10.4.5 are having this issue.

    Resolution…

    • 21 Oct 2016
  • WS 10.4.4, 10.4.5 | WS-6679 | Copying placeholders in BWB from source to target…

    Claudia Popa (former member)
    Claudia Popa (former…   over 8 years ago

    Symptoms: 

     The following error message is displayed when you save an asset in BWB after copying a missing placeholder from source to target: "Cannot save the document. Fix the errors shown below and try again."

    Resolution: 

    You can fix this issue by deploying the update to WorldServer 10.4.4  or 10.4.5, available on FTP .

    If you cannot deploy it, contact the SDL Support Team:

    •     Log on to your "My SDL" Account…
    • 19 Oct 2016
  • WS 10.4.4, 10.4.5 | WS-8880 | TM Entries for French Antillean (Patois) being…

    Claudia Popa (former member)
    Claudia Popa (former…   over 8 years ago

    Symptoms: 

    When translation memory entries are leveraged for the French Antillean (Patois) language only, the spacing is removed from the target translation, requiring manual correction each time leverage of the entries occurs. However, after correction, the spaces are once again removed from translation and require correction again. This hotfix helps to display Khmer language correctly in BrowserWorlBench.

    Resolution:

    …
    • 30 Aug 2016
  • WS 10.4.4, 10.4.5 | WS-9385 | Sometimes, the TM fails to update from Browser…

    Claudia Popa (former member)
    Claudia Popa (former…   over 8 years ago

    Symptoms: 

    In the following use cases, Apply or update TM from BWB doesn’t work as expected using legacy filters:

    • You open an asset in BWB and no translation is displayed, even it exists in the target file
    • You open an asset in BWB and click on T icon, but the TM matches do not match the translated content
    • The segments manually set as Reviewed in BWB are not recorded as such in the TM

     Resolution: 

    You can fix this…

    • 29 Aug 2016
  • WS 10.4.4 | WS-9305 | Unable to save large multivalue project attribute with…

    Claudia Popa (former member)
    Claudia Popa (former…   over 8 years ago

    Symptoms: 

    Projects cannot be completed because, at the end of the workflow multivalue project attributes with more than 250 values cannot be saved. The following error message is reported in the task history for the latest automatic action: "Error while executing automatic action: com.idiominc.ws.storage.StorageException (covers com.idiominc.ws.sql.WSSQLException (covers java.sql.SQLException: [SDL WorldServer][SQLServer…

    • 24 Aug 2016
  • WS 10.4.4 | WS-9179 | Target file cannot be opened when using Microsoft Word…

    Claudia Popa (former member)
    Claudia Popa (former…   over 8 years ago

    Symptoms: 

    When filtering a certain asset in WorldServer 10.4.4 using the Microsoft Word 2007-2016 Studio File Type, opening the Task in Browser Workbench, saving it and opening it in again Microsoft Word results in the following error message: "The file filename.docx cannot be opened because there are problems with the contents".

    Resolution: 

    You can fix the issue by deploying the update to WorldServer 10.4.4…
    • 24 Aug 2016
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