Trados is crashing when I make a wave of long video clip.

<SDLErrorDetails time="2021-02-22 오후 6:27:42">
  <ErrorMessage>UCEERR_RENDERTHREADFAILURE (예외가 발생한 HRESULT: 0x88980406)</ErrorMessage>
  <Exception>
    <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <ErrorCode>-2003303418</ErrorCode>
    <HelpLink />
    <Source>PresentationCore</Source>
    <HResult>-2003303418</HResult>
    <StackTrace><![CDATA[   위치: System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
   위치: System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
   위치: System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr lParam)
   위치: System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
   위치: System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   위치: MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   위치: MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   위치: System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   위치: System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   위치: System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   위치: MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.1.3.4096</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1042</OperatingSystemLanguage>
    <CodePage>949</CodePage>
    <LoggedOnUser>DESKTOP-VB37DAH\flitto</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-VB37DAH</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16309396 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Error message window in SDL Trados Studio showing 'UCEERR_RENDERTHREADFAILURE (    HRESULT: 0x88980406)' with a red 'X' icon and a close button.

Hi, I'm glad SDL Trados offers a great plugin to process subtitles.

It works just fine when i'm handling short video clip under 10 minutes or so.

But when I processed 40 minutes video, Trados just crashed with above error report.

I want to know if there's a solution.

Thanks

+ Thanks for your kind answer.

I updated windows, nvidia game ready driver, but it didn't worked.

I tested different videos, and I figured something like below.

1. It only crashes when I click 'Show Sound Waveform' option. Linking video works just fine regardless of length.

2. Last time I checked, Video that is 25 minutes length had no problem at all. Sound waveform created successfully.

3. It starts to crash when the video is around 30 minutes or over.



Generated Image Alt-Text
[edited by: Trados AI at 11:00 AM (GMT 0) on 4 Mar 2024]
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Parents Reply
  • Hi ,

    Has there been an update since the original post? I am experiencing the same issue as the OP.

    When I enable Audio Waveform on a 23-minute video, Trados will crash with the same error message as posted above. On a 13-minute video, it will work as expected.

    All drivers on my system are up to date. I'm on the latest Trados release as of 5/5/2021 - SDL Trados Studio 2021 SR1 - 16.1.5.4270.

    Unfortunately, the link you posted is no longer active, so I'm not sure if there are any solutions at the moment.

    Thanks for your help!

    Andy

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