Unable to unlock segment

Question

Hi there, 
 my file has locked segments (I don't know why they're locked) that I cannot unlock because the button is greyed out. Any ideas what I can do? It won't let me import the retrofit due to this. Any advice welcome! Thanks, Dani

Jesús Prieto · Accepted Answer

Are the locked segments 100% matches? 
 If so, there is a setting to pre-translate files named Lock 100% matches (there is also a Lock context matches checkbox). Have you got any these checkboxes checked? On the other hand, if you have received a package, probably it was created with any of these settings. 
 I don't know why you're unable to unlock them&hellip; 
 I guess the keyboard shorcut CTRL+L doesn't work either, right? 
 ... Jes&uacute;s Prieto ...

Koral Ozgul · Answer

Hi, 
 I have found a workaround for this problem. It involves a kind of hack, where the sdlxliff files are directly edited: 
 1a. Locate the project folder . If you are not sure where it is, you can see the full path by right-clicking the project in the Projects list, selecting Project Settings -> Project -> Location 
 1b. Go to the target subfolder under the project folder (for example, it is named tr-TR for Turkish, that is, the two-letter country and region code). 
 2. Open the sdlxliff files in the target folder in a text editor (preferably a powerful one with unicode support and no size limit, like EditPlus 2 ). 
 3a. Find all instances of the following string: 
 Locked="true" 
 3b. Replace them with the following string: 
 Locked="false" 
 3c. Save the files and exit the text editor. 
 4. Now, when you open the project again, you will see that all the locked segments are unlocked. (You can manually lock again those you wish to.) 
 Good luck! 
 Koral

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Unable to unlock segment