Error: Cannot validate SDL plug-in

Hello. I just activated Studio 2019 on my new laptop. When I try to open it, I get the following error: SDLErrorDetails time="05/08/2026 14:18:43">
<ErrorMessage>Cannot validate SDL plug-in: Sdl.TranslationStudio.Packaging.PackagingService, Sdl.Translation

Can anyone help me please?

Trados Studio 2019 SR2 15.2.8.3007



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[edited by: Antonia Trakkidou at 1:34 PM (GMT 1) on 5 Aug 2026]
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  • Hello,

    It seems you're encountering a common issue related to plug-in validation in Trados Studio 2019. Here's a step-by-step guide to resolve the error:

    ### Step 1: Close Trados Studio

    Ensure that Trados Studio is completely closed before proceeding with the steps below.

    ---

    ### Step 2: Rename the Plugins Folder in the Roaming Directory

    1. Open **File Explorer** in Windows.

    2. Navigate to the following path:

      ```

      C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\15

      ```

      (Replace `%USERNAME%` with your Windows username.)

    3. Locate the folder named **Plugins**.

    4. Rename the folder to **Plugins_old**.

    ---

    ### Step 3: Repair Trados Studio Installation (Optional but Recommended)

    1. Open **Control Panel** > **Programs** > **Programs and Features**.

    2. Locate **Trados Studio 2019** in the list of installed programs.

    3. Right-click on it and select **Repair**.

    4. Follow the on-screen instructions to complete the repair process.

    ---

    ### Step 4: Rename the Local Directory

    1. Navigate to the following path

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  • The reply is incomplete. Step 4 is lacking info. Can you send a complete answer?

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