Release Notes for Trados 2024 SR1 not accessible with Edge as default browser

As per title. Just to let RWS know: When trying to access the Release Notes for SR1 both from the Downloads section of our account and from the Notification window in Trados, I get an "403 Forbidden" error. With FireFox, everything is ok. The old browser problem again...

Best regards

Annette (from Manfred's account)

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    I’ve just tested this with Edge as the default browser and the Release Notes open without issue, so it doesn’t look like a general problem with Edge.  A “403 Forbidden” usually means the server is rejecting the request rather than Studio itself.  You might try clearing cached cookies for the RWS account site or testing with an InPrivate window in Edge.  If Firefox works but Edge does not, it points to something local in the Edge configuration rather than a Trados defect.

    Paul Filkin | RWS

    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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Reply
  •  

    I’ve just tested this with Edge as the default browser and the Release Notes open without issue, so it doesn’t look like a general problem with Edge.  A “403 Forbidden” usually means the server is rejecting the request rather than Studio itself.  You might try clearing cached cookies for the RWS account site or testing with an InPrivate window in Edge.  If Firefox works but Edge does not, it points to something local in the Edge configuration rather than a Trados defect.

    Paul Filkin | RWS

    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
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