Probability score: 0.6  

Question improvement suggestion: Provide specific details about the TMX files being used, including their format and any error messages encountered during the import process.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello Norbert,  

Thank you for reaching out! It sounds like you're experiencing some challenges with TMX file imports in Trados Studio 2024. Here are some steps you can take to troubleshoot the issue:  

**Step 1:** Verify TMX File Format  

Ensure that the TMX files you are trying to import are in a compatible format. Trados Studio supports TMX files, but if they are from an older version or have a different structure, it may cause issues. You can open the TMX file in a text editor and check for the `o-tmf` attribute. It should be set to `o-tmf="SDL TM8 Format"`. If it’s different, change it accordingly.  

**Step 2:** Import TMX Files Individually  

Try importing the TMX files one at a time instead of in bulk. This can help identify if a specific file is causing the issue.  

**Step 3:** Check TM Visibility  

Make sure that the target TM is visible in the Translation Memories view. If it’s not, you may need to add it again to your project settings.  

**Step 4:** Edit TMX Files  

If you still face issues, consider opening the TMX file in a text editor and running a search and replace to remove any problematic tags or segments. For example, search for `<br />` and replace it with nothing, then save the file and try importing again.  

**Step 5:** Restart Trados Studio  

Sometimes, simply restarting Trados Studio can resolve temporary glitches. Save your work, close the application, and reopen it to see if the issue persists.  

If these steps do not resolve the issue, please provide more details about the TMX files and any error messages you encounter. This will help in diagnosing the problem further.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

 Norbert Karczmarczyk 

A good start would be to validate that the TM you added the TMX files to is actually the one you are using for your project.  Worth checking the paths and ensure they are the same.

If they are then perhaps open the TM in the TM Maintenance View and make sure that the things you believe should be in there, and match the sentences in the document you're translating, are actually there.

Basic stuff I know... but often it's good to start with the obvious and rule them out before looking for more complex solutions to a problem.

No, they are not visible. In fact in all my TMs from 2021 I can see only about 50 rows. There should be thousands of them. What am I supposed to do? And why should the user waste his time for such things. RWS offers an update, RWS should care for a smooth change. It is not a freeware software.

Norbert Karczmarczyk 

Norbert Karczmarczyk said:

In fact in all my TMs from 2021 I can see only about 50 rows. There should be thousands of them.

Perhaps you need to click to the next page or select the option to show more than 50 TUs at a time?

OK, thanks, now I can see all the entries. But my basic problem is still the same. I avtivate the TM for a project and there are no suggestions from the TM.

 Norbert Karczmarczyk 

ok - so now can you check that the path to the TM you just checked is exactly the same as the path to the TM you added to your project settings?  So hover like this:

Then in your Project Settings:

You'll also note I have a small orange triangle on the TM icon.  If you have this it might be worth running the upgrade on the TM so it's properly indexed for use:

Doesn't take too long... just ran it on this TM which had around 30k TUs.  So not large, and took a couple of minutes:

And now the triangle is gone:

Might help if everything else checks out.

I have already upgraded all my TMs, the path is the same, no expected output.

Norbert Karczmarczyk 

Then you seem to be doing every perfectly. Maybe you can share a little more info such as your settings?

Maybe show us the segment you expect to see a match for, and also show the same thing in your TM?

I am running out of guesses given I cannot see anything related to your setup and so far you're just telling us that nothing works.

Here some screenshots, I hope they will help You to help me:

Here the proposals from the TM CVRIA (2) - I loaded them from tmx files I had got from CJUE:

Here the problem - no suggestions based on the activated TM:

Here the evidence TMs are activated.

Norbert Karczmarczyk 

A couple of things come to mind with this info:

1. You are actually looking for a concordance result (presumably since that screenshot might see a 30-40% match... or something like that... which is obviously below the threshold you are working with) and not a lookup.
2. You are working with Project TMs, so the path to the TM for normal translation work will not be the same and neither will the content of the TMs.

I tried to mock this up and get these results:

Fragment Matches (if you have this enabled):

Concordance Matches:

Normal lookup:

I lowered my threshold to 30% and still didn't get a match so I reckon it's even lower than that!

Now, you have detached your lookup windows so I can't see any other lookups but I think the lack of a Translation Result with normal lookup is expected.

Does this help at all?