Paula Recchia We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00851443 .

Hello Paula Recchia ,

From the message you provided it appears that you do not have enough disk space on your C drive. This is not something RWS Trados Studio Support can assist with because you are responsible for making sure that your hardware and operating system requirements are always adequate for Trados Studio; and this is not the situation here.

In order for Studio to be installed on your machine you need to have at least 2.5 GB of available disk space, and then an additional 2 GB need to be available in order for Studio to work (otherwise you might face errors); you can find the full list of system requirements here: https://docs.rws.com/binary/1107960/807239/trados-studio-2022-sr2/trados-studio-installation-guide

Until the "disk space" issue is addressed we won't be able to assist you. If the hardware requirements are met and you have problems installting the software, then please let us know.

Thank you for your understanding,

Vlad

Hi Vlad, 

I've already eliminated some programs/apps and got extra space. What's strange is that I was working on Trados when it sudden closed and the error appeared. At the begining, the error  was the index out of range...
Anyway, by eliminating heavy programs, the problem was resolved.

Hope not to have any other error!

Thanks 

Paula