Issue with the start-up of Trados Studio 2022

Question

Hi, 
 I have an issue with the start-up of Trados Studio 2022. I have downloaded a plugin called Project Term Extract but I downloaded it more than once and since then I am not able to start the software because an error message appears each time I start it. The message says that it's impossible to start the service. Also, I have tried some solutions like uninstall and reinstall Trados but it didn't worked. Therefore, I was wondering if it's possible for you to help me with this issue so I can use Trados Studio 2022 again ? 
 Thank you, 
 M&eacute;lissa Hanna

Elisa Maxim · Answer

Hi Mélissa Hanna 
 Please try solution 2 from here regarding your Project Term Extract plugin https://gateway.sdl.com/apex/communityknowledge?articleName=000010617#:~:text=Go%20to%20Welcome%20view%20%3E%20Add-Ins%20tab%20%3E,click%20on%20the%20bin%20icon%20to%20uninstall%20it . 
 If the problem persists please try a reset (Workaround 2) https://gateway.sdl.c om/apex/communityknowledge?articleName=000001414 
 and the following https://gateway.sdl.com/CommunityKnowledge?articleName=000001417 
 Kind regards,

Trados Studio > 2. Trados Studio

Issue with the start-up of Trados Studio 2022