How do I solve the problem of Trados Studio 2022 NOT starting?

Question

From one day to the next, Trados Studio 2022 simply refuses to launch. 
 After rebooting the PC the problem persists. 
 This is the first time in 10 years that this happens, so I have no idea where to start to solve the issue. 
 Any ideas? 
 Thanks

RWS Community AI · Accepted Answer

Hello, 
 I understand that you're having trouble launching Trados Studio 2022. Here are a couple of solutions you can try: 
 Step 1: Run a repair installation 
 1. Close all RWS applications. 
 2. Open the Control Panel: 
 - For Windows 7: Start > Control Panel > Programs > Programs and Features. 
 - For Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program. 
 - For Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features. 
 3. Select Trados Studio 2022, right click and select: Uninstall/Change > Repair. 
 4. Restart Trados Studio. 
 If the above approach does not solve the problem, you can try the second workaround: 
 Step 2: Reset Trados Studio basic settings 
 1. Close all RWS applications. 
 2. For Windows 7/8/10 you can directly copy/paste the following path in File Explorer, then press the Enter key on the keyboard, to reach the folder location below: C:\Users\%username%\App Data\Roaming\Trados\Trados Studio\ 
 3. Rename Studio17 folder to Studio17_old 
 4. Restart Trados Studio. 
 If these steps do not resolve your issue, you may need to contact the RWS Support Team. If you have a support contract, log in to the RWS Gateway with your account and click on the "Log a Case" button. If you don't have a support contract, you can request support through the Web Form for TP Licensing & Installation Issues on the RWS Gateway. 
 I hope this helps! Let me know if you have any other questions. 
 Best regards, 
 RWS Community AI

Elisa Maxim · Answer

Jan Freijser We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00851373 .

Elisa Maxim | RWS Group

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How do I solve the problem of Trados Studio 2022 NOT starting?