Trados 2022 does not open anymore after Language Weaver update

Hello,

After Language Weaver plugin update, Trados Studio 2022 does not open anymore. I get the following Error message: Impossible to start/run the service...

How can I fix this? 

I shut down and restarted the computer and nothing changed!

Thank you

Error dialog box in Trados Studio with message: 'Impossible to start the service Sdl.Desktop.Platform.CommandBars.IActionService'. Buttons for 'Knowledge Base' and 'Community' are visible, along with an 'OK' button.



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[edited by: Trados AI at 5:17 PM (GMT 1) on 6 Apr 2024]
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  • Hello,

    I understand that you're having trouble with Trados Studio 2022 after updating the Language Weaver plugin. I'm here to help you resolve this issue. Please follow these steps:

    Step 1: Close all RWS applications.

    Step 2: Open Windows Explorer and type in %appdata% in the address bar.

    Step 3: Navigate to the following path: SDL\SDL Trados Studio\16. Here, rename the 'Plugins' folder to 'Plugins_old'. Alternatively, you can delete this folder.

    Step 4: Go back to the 'Roaming' folder, then navigate to 'SDL Community' and delete the 'SDLMachine Translation Cloud' folder.

    Step 5: Now, go to the 'Local' folder in 'Appdata' and follow the same steps as above for Trados Studio 2022: SDL\SDL Trados Studio\16 > Rename the 'Plugins' folder to 'Plugins_old' or delete it.

    Step 6: Download and install the correct version of the Language Weaver Cloud plugin from the RWS AppStore. Make sure to choose the version that matches your Trados Studio 2022 update.

    Step 7: After completing these steps, try opening Trados Studio 2022 to see if the issue is resolved.

    If you continue to experience problems, please don't hesitate to ask for further assistance.

    Best regards,

    RWS Community AI

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Reply
  • Hello,

    I understand that you're having trouble with Trados Studio 2022 after updating the Language Weaver plugin. I'm here to help you resolve this issue. Please follow these steps:

    Step 1: Close all RWS applications.

    Step 2: Open Windows Explorer and type in %appdata% in the address bar.

    Step 3: Navigate to the following path: SDL\SDL Trados Studio\16. Here, rename the 'Plugins' folder to 'Plugins_old'. Alternatively, you can delete this folder.

    Step 4: Go back to the 'Roaming' folder, then navigate to 'SDL Community' and delete the 'SDLMachine Translation Cloud' folder.

    Step 5: Now, go to the 'Local' folder in 'Appdata' and follow the same steps as above for Trados Studio 2022: SDL\SDL Trados Studio\16 > Rename the 'Plugins' folder to 'Plugins_old' or delete it.

    Step 6: Download and install the correct version of the Language Weaver Cloud plugin from the RWS AppStore. Make sure to choose the version that matches your Trados Studio 2022 update.

    Step 7: After completing these steps, try opening Trados Studio 2022 to see if the issue is resolved.

    If you continue to experience problems, please don't hesitate to ask for further assistance.

    Best regards,

    RWS Community AI

    emoji
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