Hi
I have been trying for hours to import a file-based TM. I have followed all the client's instructions and tried reimporting the file to no avail. This is urgent. I would appreciate help.
I get this error message:
So this isn't a problem about importing, it's a problem of not knowing what the error message means... which is understandable!!
In your settings you have got two places (at least) where you can add your translation memories. You can add them under "All Language Pairs", and you can also add them under each language pair you have set up. So in your case that would be "French (France) -> English (United Kingdom)".
You should not add them to both. You seem to have done this which is why you get that message. I recommend you go into the "French (France) -> English (United Kingdom)" and remove the ones in there so you only have them under "All Language Pairs".
Paul Filkin | RWS Group
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So this isn't a problem about importing, it's a problem of not knowing what the error message means... which is understandable!!
In your settings you have got two places (at least) where you can add your translation memories. You can add them under "All Language Pairs", and you can also add them under each language pair you have set up. So in your case that would be "French (France) -> English (United Kingdom)".
You should not add them to both. You seem to have done this which is why you get that message. I recommend you go into the "French (France) -> English (United Kingdom)" and remove the ones in there so you only have them under "All Language Pairs".
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Paul, thanks but this still hasn't resolved the issue.
Did you leave this checked?
Some help would be good... screenshots for example so we can see what you're doing.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
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I can't see that option to tick it. Screenshot: 
You're looking in the wrong place. Specific Language Pair and not All Language Pairs.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
You are also not getting that message now!!
Before:
After:
Are you sure this didn't work?
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Paul, thanks, I think it must have worked.
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