Getting error messages "Index was out of range..." plus "Failed to add window command bar extensions", cannot even open Trados

Hi, my Trados crashed ans I cannot not open it anymore. The first message I got was:

'Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index'.

I tried to fix this with the known solution i.e. renaming the "Studio17" folder as _old. It helped just a bit, as another error message poped up:

'Failed to add window command bar extensions'.

I tried to fix this with the known solution i.e. renaming the "SdlIdentityCredentials" folder as _old. It did NOT HELP unfortunately.

¨Can anyone help please? It is very urgent. The deadline was 2 hrs ago:(

I attach both the error stacks:

Fullscreen sdlerror-2024221-9h39m54s.sdlerror.xml Download

<SDLErrorDetails time="21.2.2024 9:40:02">
  <ErrorMessage>Index je mimo rozsah. Index musí být nezáporný a musí být menší než velikost kolekce.
Název parametru: index</ErrorMessage>
  <Exception>
    <Type>SimpleInjector.ActivationException, SimpleInjector, Version=5.0.0.0, Culture=neutral, PublicKeyToken=984cb50dea722e99</Type>
    <HelpLink />
    <Source>SimpleInjector</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   v SimpleInjector.InstanceProducer.GetInstance()
   v SimpleInjector.Internals.ContainerControlledCollection`1.GetInstance(InstanceProducer producer)
   v SimpleInjector.Internals.ContainerControlledCollection`1.CopyTo(TService[] array, Int32 arrayIndex)
   v System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
   v System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
   v Sdl.Platform.UI.Wizard.Framework.WizardBuilder.BuildWizardPages[TSharedData](TSharedData sharedData, IWizardWindowViewModel wizardWindowVm)
   v Sdl.Platform.UI.Wizard.Framework.WizardBuilder.Build[TSharedData](TSharedData sharedData)
   v Sdl.Platform.UI.Wizard.Framework.WizardBuilder.Build[TSharedData,TBackendService](TSharedData sharedData)
   v Sdl.TranslationStudio.Common.SetupWizard.SetupWizardLauncher.Execute()
   v Sdl.Desktop.Platform.Implementation.Studio.ExecuteStartupExtensions(ISplashScreen splashScreen, IEnumerable`1 startUpActions)
   v Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IPluginLoaderService pluginLoaderService, ICommandLineParsingService commandLineParsingService, IUserSettingsService userSettingsService, IEnumerable`1 startUpActions, ILicensingService licensingService)
   v Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
    <InnerException>
      <Type>System.ArgumentOutOfRangeException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
      <ParamName>index</ParamName>
      <HelpLink />
      <Source>mscorlib</Source>
      <HResult>-2146233086</HResult>
      <StackTrace><![CDATA[   v System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
   v System.Collections.Generic.List`1.get_Item(Int32 index)
   v Sdl.TranslationStudio.Common.SetupWizard.UserProfileWizardPageViewModel..ctor(IUserSettingsService userSettingsService, IMessageService messageService, IOpenFileDialog openFileDialog, IUserProfileFactory userProfileFactory)
   v lambda_method(Closure )
   v SimpleInjector.InstanceProducer.BuildAndReplaceInstanceCreatorAndCreateFirstInstance()
   v SimpleInjector.InstanceProducer.GetInstance()]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.2.9.18688</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1029</OperatingSystemLanguage>
    <CodePage>1250</CodePage>
    <LoggedOnUser>DESKTOP-ICEBRG6\Michaela Volná</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-ICEBRG6</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16644812 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Fullscreen sdlerror-2024221-11h12m42s.sdlerror.xml Download

<SDLErrorDetails time="21.2.2024 11:12:51">
  <ErrorMessage>Failed to add window command bar extensions.</ErrorMessage>
  <Exception>
    <Type>Sdl.Desktop.Platform.StudioException, Sdl.Desktop.Platform, Version=17.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source>Sdl.Desktop.Platform</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   v Sdl.Desktop.Platform.Implementation.StudioWindow.Init(IEventAggregator eventAggregator)
   v Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive, IEventAggregator eventAggregator)
   v Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IPluginLoaderService pluginLoaderService, ICommandLineParsingService commandLineParsingService, IUserSettingsService userSettingsService, IEnumerable`1 startUpActions, ILicensingService licensingService)
   v Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
    <InnerException>
      <Type>Sdl.Desktop.Platform.Services.ServiceStartException, Sdl.Desktop.Platform, Version=17.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
      <HelpLink />
      <Source>Sdl.Desktop.Platform</Source>
      <HResult>-2146233088</HResult>
      <StackTrace><![CDATA[   v Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalService[T]()
   v Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetService[T]()
   v Sdl.TranslationStudio.Api.ProjectManagement.Implementation.AbstractSelectedOrCurrentProjectAction.OnInit()
   v Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractProjectSettingsAction.OnInit()
   v Sdl.Desktop.Platform.CommandBars.AbstractAction.Init()
   v Sdl.Desktop.Platform.Implementation.CommandBars.ActionInfo.get_Action()
   v Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.GetAction(String id)
   v Sdl.Desktop.Platform.Implementation.CommandBars.Extensions.CommandBarExtensionRegistry.GetCommandBarItemWrappersFromActionDescriptor(IStudioWindow window, PluginCommandBarItemTarget target, Boolean contextMenuLocations, List`1 menuItemWrappers, List`1 applicationMenuItemWrappers, List`1 quickAccessToolbarItemWrappers, List`1 rightSideTabItemsToolbarItemWrappers, List`1 ribbonTabItemWrappers, List`1 ribbonGroupItemWrappers, ActionDescriptor pluginActionDescriptor)
   v Sdl.Desktop.Platform.Implementation.CommandBars.Extensions.CommandBarExtensionRegistry.GetCommandBarItemWrappers(IStudioWindow window, PluginCommandBarItemTarget target, Boolean contextMenuLocations, List`1& menuItemWrappers, List`1& applicationMenuItemWrappers, List`1& quickAccessToolbarItemWrappers, List`1& rightSideTabItemsToolbarWrappers, List`1& ribbonTabItemWrappers, List`1& ribbonGroupItemWrappers)
   v Sdl.Desktop.Platform.Implementation.CommandBars.Extensions.CommandBarExtensionRegistry.GetCommandBarItemWrappers(IStudioWindow window, IEnumerable`1 targets, Boolean contextMenuLocations, List`1& menuItemWrappers, List`1& applicationMenuItemWrappers, List`1& quickAccessToolbarItemWrappers, List`1& rightSideTabItemsToolbarWrappers, List`1& ribbonTabItemWrappers, List`1& ribbonGroupItemWrappers)
   v Sdl.Desktop.Platform.Implementation.CommandBars.Extensions.CommandBarExtensionRegistry.AddPluginCommandBarItems(IStudioWindow window, IEnumerable`1 targets, ICommandBar menu, IRibbonApplicationMenu applicationMenu, IRibbonQuickAccessToolbar quickAccessToolbar, ICommandBar rightSideTabItemsToolbar, IRibbon ribbon)
   v Sdl.Desktop.Platform.Implementation.CommandBars.Extensions.CommandBarExtensionRegistry.AddWindowCommandBarExtensions(IStudioWindow window)
   v Sdl.Desktop.Platform.Implementation.StudioWindow.Init(IEventAggregator eventAggregator)]]></StackTrace>
      <InnerException>
        <Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=17.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
        <HelpLink />
        <Source>Sdl.ProjectApi.Implementation</Source>
        <HResult>-2146233088</HResult>
        <StackTrace><![CDATA[   v Sdl.ProjectApi.Implementation.Repositories.MainRepository.Load(String localdataFolder)
   v Sdl.ProjectApi.Implementation.Application.CreateProjectsProvider(ProjectsProviderInfo providerInfo, IProjectOperation operationComposite)
   v Sdl.ProjectApi.Implementation.Application.GetProjectsProvider(ProjectsProviderInfo providerInfo, IProjectOperation operationComposite)
   v Sdl.TranslationStudio.ProjectManagement.ProjectManagementService.InitLocalProjectServer()
   v Sdl.TranslationStudio.ProjectManagement.ProjectManagementService.OnStart()
   v Sdl.Desktop.Platform.Services.AbstractService.Start(IServiceContext context)
   v Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalService[T]()]]></StackTrace>
        <InnerException>
          <Type>System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
          <HelpLink />
          <Source>System.Xml</Source>
          <HResult>-2146233079</HResult>
          <StackTrace><![CDATA[   v System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
   v System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)
   v Sdl.ProjectApi.Implementation.XmlSerialization.XmlProjectServerSerializer.Deserialize(Stream stream)
   v Sdl.ProjectApi.Implementation.Xml.ProjectServer.Deserialize(Stream stream)
   v Sdl.ProjectApi.Implementation.Repositories.MainRepository.GetProjectServer(String projectServerFilePath)
   v Sdl.ProjectApi.Implementation.Repositories.MainRepository.Load(String localdataFolder)]]></StackTrace>
          <InnerException>
            <Type>System.Xml.XmlException, System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
            <LineNumber>3230</LineNumber>
            <LinePosition>2</LinePosition>
            <SourceUri />
            <HelpLink />
            <Source>System.Xml</Source>
            <HResult>-2146232000</HResult>
            <StackTrace><![CDATA[   v System.Xml.XmlTextReaderImpl.Throw(Exception e)
   v System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
   v System.Xml.XmlTextReaderImpl.ThrowUnclosedElements()
   v System.Xml.XmlTextReaderImpl.ParseElementContent()
   v System.Xml.XmlTextReaderImpl.Read()
   v System.Xml.XmlTextReader.Read()
   v System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
   v System.Xml.XmlLoader.ReadCurrentNode(XmlDocument doc, XmlReader reader)
   v System.Xml.XmlDocument.ReadNode(XmlReader reader)
   v System.Xml.Serialization.XmlSerializationReader.ReadXmlNode(Boolean wrapped)
   v Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.XmlSerializationReaderProjectServer.Read33_SettingsBundle(Boolean isNullable, Boolean checkType)
   v Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.XmlSerializationReaderProjectServer.Read72_ProjectListItem(Boolean isNullable, Boolean checkType)
   v Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.XmlSerializationReaderProjectServer.Read76_ProjectServer(Boolean isNullable, Boolean checkType)
   v Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.XmlSerializationReaderProjectServer.Read77_ProjectServer()
   v Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.ProjectServerSerializer.Deserialize(XmlSerializationReader reader)
   v System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)]]></StackTrace>
          </InnerException>
        </InnerException>
      </InnerException>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.2.9.18688</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1029</OperatingSystemLanguage>
    <CodePage>1250</CodePage>
    <LoggedOnUser>DESKTOP-ICEBRG6\Michaela Volná</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-ICEBRG6</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16644812 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

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Thread Subject & Description
Getting error messages "Index was out of range..." plus "Failed to add window command bar extensions", cannot even open Trados Hi, my Trados crashed ans I cannot not open it anymore. The first message I got was: 'Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index'. I tried to fix this with the known solution i.e. renaming the "Studio17" folder as _old. It helped just a bit, as another error message poped up: 'Failed to add window command bar extensions'. I tried to fix this with the known solution i.e. renaming the "SdlIdentityCredentials" folder as _old. It did NOT HELP unfortunately. ¨Can anyone help please? It is very urgent. The deadline was 2 hrs ago:( I attach both the error stacks: .code-editor .code-editor-heading{border-top:1px solid #eaeaeb;border-left:1px solid #eaeaeb;border-right:1px solid #eaeaeb;background-color:#fbfbfb;border-radius:3px 3px 0 0;font-size:12.6px;display:flex;justify-content:space-between;align-items:center;overflow:hidden}.code-editor .code-editor-heading .icon{width:32px;height:32px;display:block;overflow:hidden;text-indent:-3000em;background-repeat:no-repeat;background-size:80%;background-position:center}.code-editor .code-editor-heading .fs{background-image:url('https://uat.community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/fullscreen.svg?_=638548924277665373')}.code-editor .code-editor-heading .dl{background-image:url('https://uat.community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/download.svg?_=638548924277625232')}.code-editor .code-editor-heading .filename{padding:10px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.code-editor .code-editor-heading a{color:#3e414a}.code-editor .code-editor-heading a:hover{color:#3e016f} https://uat.community.rws.com/# https://uat.community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/sdlerror_2D00_2024221_2D00_9h39m54s.sdlerror.xml?_=638441078441195070 https://uat.community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/sdlerror_2D00_2024221_2D00_9h39m54s.sdlerror.xml?_=638441078441195070 <SDLErrorDetails time="21.2.2024 9:40:02"> <ErrorMessage>Index je mimo rozsah. Index musí být nezáporný a musí být menší než velikost kolekce. Název parametru: index</ErrorMessage> <Exception> <Type>SimpleInjector.ActivationException, SimpleInjector, Version=5.0.0.0, Culture=neutral, PublicKeyToken=984cb50dea722e99</Type> <HelpLink /> <Source>SimpleInjector</Source> <HResult>-2146233088</HResult> <StackTrace><![CDATA[ v SimpleInjector.InstanceProducer.GetInstance() v SimpleInjector.Internals.ContainerControlledCollection`1.GetInstance(InstanceProducer producer) v SimpleInjector.Internals.ContainerControlledCollection`1.CopyTo(TService[] array, Int32 arrayIndex) v System.Collections.Generic.List`1..ctor(IEnumerable`1 collection) v System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source) v Sdl.Platform.UI.Wizard.Framework.WizardBuilder.BuildWizardPages[TSharedData](TSharedData sharedData, IWizardWindowViewModel wizardWindowVm) v Sdl.Platform.UI.Wizard.Framework.WizardBuilder.Build[TSharedData](TSharedData sharedData) v Sdl.Platform.UI.Wizard.Framework.WizardBuilder.Build[TSharedData,TBackendService](TSharedData sharedData) v Sdl.TranslationStudio.Common.SetupWizard.SetupWizardLauncher.Execute() v Sdl.Desktop.Platform.Implementation.Studio.ExecuteStartupExtensions(ISplashScreen splashScreen, IEnumerable`1 startUpActions) v Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IPluginLoaderService pluginLoaderService, ICommandLineParsingService commandLineParsingService, IUserSettingsService userSettingsService, IEnumerable`1 startUpActions, ILicensingService licensingService) v Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace> <InnerException> <Type>System.ArgumentOutOfRangeException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <ParamName>index</ParamName> <HelpLink /> <Source>mscorlib</Source> <HResult>-2146233086</HResult> <StackTrace><![CDATA[ v System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource) v System.Collections.Generic.List`1.get_Item(Int32 index) v Sdl.TranslationStudio.Common.SetupWizard.UserProfileWizardPageViewModel..ctor(IUserSettingsService userSettingsService, IMessageService messageService, IOpenFileDialog openFileDialog, IUserProfileFactory userProfileFactory) v lambda_method(Closure ) v SimpleInjector.InstanceProducer.BuildAndReplaceInstanceCreatorAndCreateFirstInstance() v SimpleInjector.InstanceProducer.GetInstance()]]></StackTrace> </InnerException> </Exception> <Environment> <ProductName>Trados Studio</ProductName> <ProductVersion>Studio17</ProductVersion> <EntryAssemblyFileVersion>17.2.9.18688</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1029</OperatingSystemLanguage> <CodePage>1250</CodePage> <LoggedOnUser>DESKTOP-ICEBRG6\Michaela Volná</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>DESKTOP-ICEBRG6</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>16644812 MB</PhysicalMemory> </Environment> </SDLErrorDetails> jQuery(function(j){ var fullScreenToggle = j('#fragment-1a84591e31034fac832d29ed8584666c458541893_code-editor-fs'); var codeEditor = j('#fragment-1a84591e31034fac832d29ed8584666c458541893_code-editor'); fullScreenToggle.on('click', function(){ if (codeEditor.evolutionCodeEditor('fullscreen')) { codeEditor.evolutionCodeEditor('fullscreen', false); } else { codeEditor.evolutionCodeEditor('fullscreen', true); } return false; }); }); .code-editor .code-editor-heading{border-top:1px solid #eaeaeb;border-left:1px solid #eaeaeb;border-right:1px solid #eaeaeb;background-color:#fbfbfb;border-radius:3px 3px 0 0;font-size:12.6px;display:flex;justify-content:space-between;align-items:center;overflow:hidden}.code-editor .code-editor-heading .icon{width:32px;height:32px;display:block;overflow:hidden;text-indent:-3000em;background-repeat:no-repeat;background-size:80%;background-position:center}.code-editor .code-editor-heading .fs{background-image:url('https://uat.community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/fullscreen.svg?_=638548924277665373')}.code-editor .code-editor-heading .dl{background-image:url('https://uat.community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/download.svg?_=638548924277625232')}.code-editor .code-editor-heading .filename{padding:10px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.code-editor .code-editor-heading a{color:#3e414a}.code-editor .code-editor-heading a:hover{color:#3e016f} https://uat.community.rws.com/# https://uat.community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/sdlerror_2D00_2024221_2D00_11h12m42s.sdlerror.xml?_=638441078441265133 https://uat.community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/sdlerror_2D00_2024221_2D00_11h12m42s.sdlerror.xml?_=638441078441265133 <SDLErrorDetails time="21.2.2024 11:12:51"> <ErrorMessage>Failed to add window command bar extensions.</ErrorMessage> <Exception> <Type>Sdl.Desktop.Platform.StudioException, Sdl.Desktop.Platform, Version=17.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type> <HelpLink /> <Source>Sdl.Desktop.Platform</Source> <HResult>-2146233088</HResult> <StackTrace><![CDATA[ v Sdl.Desktop.Platform.Implementation.StudioWindow.Init(IEventAggregator eventAggregator) v Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive, IEventAggregator eventAggregator) v Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IPluginLoaderService pluginLoaderService, ICommandLineParsingService commandLineParsingService, IUserSettingsService userSettingsService, IEnumerable`1 startUpActions, ILicensingService licensingService) v Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace> <InnerException> <Type>Sdl.Desktop.Platform.Services.ServiceStartException, Sdl.Desktop.Platform, Version=17.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type> <HelpLink /> <Source>Sdl.Desktop.Platform</Source> <HResult>-2146233088</HResult> <StackTrace><![CDATA[ v Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalService[T]() v Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetService[T]() v Sdl.TranslationStudio.Api.ProjectManagement.Implementation.AbstractSelectedOrCurrentProjectAction.OnInit() v Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractProjectSettingsAction.OnInit() v Sdl.Desktop.Platform.CommandBars.AbstractAction.Init() v Sdl.Desktop.Platform.Implementation.CommandBars.ActionInfo.get_Action() v Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.GetAction(String id) v Sdl.Desktop.Platform.Implementation.CommandBars.Extensions.CommandBarExtensionRegistry.GetCommandBarItemWrappersFromActionDescriptor(IStudioWindow window, PluginCommandBarItemTarget target, Boolean contextMenuLocations, List`1 menuItemWrappers, List`1 applicationMenuItemWrappers, List`1 quickAccessToolbarItemWrappers, List`1 rightSideTabItemsToolbarItemWrappers, List`1 ribbonTabItemWrappers, List`1 ribbonGroupItemWrappers, ActionDescriptor pluginActionDescriptor) v Sdl.Desktop.Platform.Implementation.CommandBars.Extensions.CommandBarExtensionRegistry.GetCommandBarItemWrappers(IStudioWindow window, PluginCommandBarItemTarget target, Boolean contextMenuLocations, List`1& menuItemWrappers, List`1& applicationMenuItemWrappers, List`1& quickAccessToolbarItemWrappers, List`1& rightSideTabItemsToolbarWrappers, List`1& ribbonTabItemWrappers, List`1& ribbonGroupItemWrappers) v Sdl.Desktop.Platform.Implementation.CommandBars.Extensions.CommandBarExtensionRegistry.GetCommandBarItemWrappers(IStudioWindow window, IEnumerable`1 targets, Boolean contextMenuLocations, List`1& menuItemWrappers, List`1& applicationMenuItemWrappers, List`1& quickAccessToolbarItemWrappers, List`1& rightSideTabItemsToolbarWrappers, List`1& ribbonTabItemWrappers, List`1& ribbonGroupItemWrappers) v Sdl.Desktop.Platform.Implementation.CommandBars.Extensions.CommandBarExtensionRegistry.AddPluginCommandBarItems(IStudioWindow window, IEnumerable`1 targets, ICommandBar menu, IRibbonApplicationMenu applicationMenu, IRibbonQuickAccessToolbar quickAccessToolbar, ICommandBar rightSideTabItemsToolbar, IRibbon ribbon) v Sdl.Desktop.Platform.Implementation.CommandBars.Extensions.CommandBarExtensionRegistry.AddWindowCommandBarExtensions(IStudioWindow window) v Sdl.Desktop.Platform.Implementation.StudioWindow.Init(IEventAggregator eventAggregator)]]></StackTrace> <InnerException> <Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=17.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type> <HelpLink /> <Source>Sdl.ProjectApi.Implementation</Source> <HResult>-2146233088</HResult> <StackTrace><![CDATA[ v Sdl.ProjectApi.Implementation.Repositories.MainRepository.Load(String localdataFolder) v Sdl.ProjectApi.Implementation.Application.CreateProjectsProvider(ProjectsProviderInfo providerInfo, IProjectOperation operationComposite) v Sdl.ProjectApi.Implementation.Application.GetProjectsProvider(ProjectsProviderInfo providerInfo, IProjectOperation operationComposite) v Sdl.TranslationStudio.ProjectManagement.ProjectManagementService.InitLocalProjectServer() v Sdl.TranslationStudio.ProjectManagement.ProjectManagementService.OnStart() v Sdl.Desktop.Platform.Services.AbstractService.Start(IServiceContext context) v Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalService[T]()]]></StackTrace> <InnerException> <Type>System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <HelpLink /> <Source>System.Xml</Source> <HResult>-2146233079</HResult> <StackTrace><![CDATA[ v System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) v System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream) v Sdl.ProjectApi.Implementation.XmlSerialization.XmlProjectServerSerializer.Deserialize(Stream stream) v Sdl.ProjectApi.Implementation.Xml.ProjectServer.Deserialize(Stream stream) v Sdl.ProjectApi.Implementation.Repositories.MainRepository.GetProjectServer(String projectServerFilePath) v Sdl.ProjectApi.Implementation.Repositories.MainRepository.Load(String localdataFolder)]]></StackTrace> <InnerException> <Type>System.Xml.XmlException, System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <LineNumber>3230</LineNumber> <LinePosition>2</LinePosition> <SourceUri /> <HelpLink /> <Source>System.Xml</Source> <HResult>-2146232000</HResult> <StackTrace><![CDATA[ v System.Xml.XmlTextReaderImpl.Throw(Exception e) v System.Xml.XmlTextReaderImpl.Throw(String res, String arg) v System.Xml.XmlTextReaderImpl.ThrowUnclosedElements() v System.Xml.XmlTextReaderImpl.ParseElementContent() v System.Xml.XmlTextReaderImpl.Read() v System.Xml.XmlTextReader.Read() v System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace) v System.Xml.XmlLoader.ReadCurrentNode(XmlDocument doc, XmlReader reader) v System.Xml.XmlDocument.ReadNode(XmlReader reader) v System.Xml.Serialization.XmlSerializationReader.ReadXmlNode(Boolean wrapped) v Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.XmlSerializationReaderProjectServer.Read33_SettingsBundle(Boolean isNullable, Boolean checkType) v Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.XmlSerializationReaderProjectServer.Read72_ProjectListItem(Boolean isNullable, Boolean checkType) v Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.XmlSerializationReaderProjectServer.Read76_ProjectServer(Boolean isNullable, Boolean checkType) v Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.XmlSerializationReaderProjectServer.Read77_ProjectServer() v Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.ProjectServerSerializer.Deserialize(XmlSerializationReader reader) v System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)]]></StackTrace> </InnerException> </InnerException> </InnerException> </InnerException> </Exception> <Environment> <ProductName>Trados Studio</ProductName> <ProductVersion>Studio17</ProductVersion> <EntryAssemblyFileVersion>17.2.9.18688</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1029</OperatingSystemLanguage> <CodePage>1250</CodePage> <LoggedOnUser>DESKTOP-ICEBRG6\Michaela Volná</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>DESKTOP-ICEBRG6</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>16644812 MB</PhysicalMemory> </Environment> </SDLErrorDetails> jQuery(function(j){ var fullScreenToggle = j('#fragment-1a84591e31034fac832d29ed8584666c489918286_code-editor-fs'); var codeEditor = j('#fragment-1a84591e31034fac832d29ed8584666c489918286_code-editor'); fullScreenToggle.on('click', function(){ if (codeEditor.evolutionCodeEditor('fullscreen')) { codeEditor.evolutionCodeEditor('fullscreen', false); } else { codeEditor.evolutionCodeEditor('fullscreen', true); } return false; }); });
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Michaela Volná over 1 year ago in reply to Elisa Maxim +1

Finally Trados Freshstart app helped me to get rid of all problematic Trados files and configure Trados again from scratch. Thank you very much for your help!

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0 Elisa Maxim over 1 year ago

Hi Michaela Volná

Please reset your Trados settings (Workaround 2) and let us know how it goes: https://gateway.sdl.com/apex/communityknowledge?articleName=000001414

Kind regards,

Elisa

Elisa Maxim | RWS Group

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0 Michaela Volná over 1 year ago in reply to Elisa Maxim

Hi Elisa,

thank you very much for your effort. Unfortunattely, Workaround 2 (not even combined with 1 and 3) did noit help. Still getting the "Failed to add window command bar extensions" error message:( Meanwhile, I also tried to upgrade to Windows 11, because I had a problem with installing a WIndows 10 update, so I thought this might be connected with the issue. Unfortunately, did not help either. Still the same error message. Reinstalled TRados several times already, also deleted the rest of Trados files manually...
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0 Elisa Maxim over 1 year ago in reply to Michaela Volná

Hi Michaela Volná

See also this article https://gateway.sdl.com/apex/communityknowledge?articleName=000002136

Kind regards,

Elisa

Elisa Maxim | RWS Group

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0 Michaela Volná over 1 year ago in reply to Elisa Maxim

Thank you, I have been there:( No help
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0 Michaela Volná over 1 year ago in reply to Elisa Maxim

Thank you, I have been there:( No help
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Trados Studio > 2. Trados Studio

Getting error messages "Index was out of range..." plus "Failed to add window command bar extensions", cannot even open Trados

'Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index'.

'Failed to add window command bar extensions'.

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